Support Worker

**Locations**: Albany and Massey
- ** Job type**:Full time and part time opportunities
- ** Shifts**: Rostered shifts - flexibility for day, evening and sleepovers required
- ** Pay**:$23.84 - $29.10 per hour depending on relevant qualifications

**Are you interested in making a positive impact on people's lives? Join us in empowering people on their journey towards rehabilitation and reintegration into the community.**

**Mō te tūnga | About the role**

IDEA Services provides forensic rehabilitation services for people with high and complex needs who have committed an offence and had contact with the justice system. We work in partnership with people to make positive changes in their lives through learning new skills, having new experiences and developing supportive relationships with their whānau and community.

We are looking for Support Workers who enjoy being active and are keen to engage in community activities. You will be supporting people to pursue their interests and do the things that they enjoy eg. swimming, fishing, playing sports, and visiting whānau.

Part of the role will involve monitoring behaviour and maintaining safety. Dealing with challenging behaviour can be tough, but with the right approach, we can make a difference, promote positive behaviours, and create a supportive environment for people to thrive.

Check out our website to learn more: Become a Support Worker

**Ngā pūmanawatanga ōu | What you will bring**

Previous experience is preferred, but more importantly, we are looking for someone with some life experience and the right attitude. It is essential that you can build good relationships with the people we support and have the skills to help coach them through their rehabilitation journey.
- Previous experience supporting people with high and complex needs is preferred.
- Previous experience working with challenging behaviours and de-escalating situations.
- Confidence to make decisions and take action in various situations.
- Observant, alert and resilient while maintaining safety.
- Ability to work in an environment with diverse individuals, being open-minded and non-judgmental in your approach.
- Comfortable and proficient in using computers and tablets daily.
- Strong written and verbal communication skills.
- Physical fitness to provide physical support needs and participate in activities.
- A Full NZ driver's license or ability to gain this within 6 months.

**Nōu te rourou | What's in it for you?**
- $23.84 - $29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
- IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
- Generous long service leave entitlements plus insurance benefits after 2 years' service.
- 'Refer a friend' Bonus programme.
- FREE Employee Assistance programme service anytime you need health and wellbeing support.

**Mō mātou | About us**

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community. IDEA Services Ltd is an accredited Immigration AEWV employer.

**Me pēhea te tuku tono | How to Apply**

Applicants can direct enquiries about position to:
**Taylor Spence**

**Job Details**:

- Reference #
- 35766
- Posted on
- 01 Sep 2025
- Closes on
- 30 Sep 2025 23:55
- Location(s)
- North Shore, West / Central
- Expertise
- Caregiving and Disability Support, Healthcare
- Job level(s)
- 1-3 years experience, 3+ years experience
- Work type(s)
- Permanent full-time