Salesforce Functional Consultant, Sector Digital

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity**

Our Sector Digital Channels team are working to expand and improve the digital health landscape in Aotearoa. We are the digital transformation partners enabling modern technology solutions that improve the people and whānau experience through equitable access to varying models of care.

We are the change agent for national programmes and work with our customers and partners to enable equitable access through both digital self-service and assisted channels and to reduce pressure on the workforce through automation and integration. We are product focused and leverage modern platforms, technologies and ways of working to deliver quality, sustainable and cost-effective products and services.

We take pride in leading change that will provide equitable digital solutions for the health of Aotearoa.

**Mōu | About you**

As a Salesforce Functional Consultant, you will design, configure and implement functional solutions and collaborate with passionate cross-functional teams to deliver high-quality Salesforce products and services.

You thrive in a fast-paced environment and excel at delivering solutions that exceed expectations. Your dedication to continuous learning and growth ensures that you stay ahead of the curve in our ever-evolving technological landscape.

Embrace the opportunity to make a meaningful impact while working alongside a dynamic and collaborative team. Join us and be part of a ground-breaking journey towards creating better health outcomes.

**Ngā pūkenga me ngā wheako | Skills and experience**
- Bachelor's degree in Computer Science, Software Engineering, or relevant experience.
- Minimum of 3 to 5 years Salesforce functional experience, ideally in a large and complex organisation.
- Proficiency on the Salesforce platform, ideally on Health Cloud, Service Cloud, Experience Cloud
- Proficiency across Salesforce Products e.g., Health cloud, Omnistudio
- Basics in JavaScript and HTML.
- Proficiency in Salesforce flows, Omnistudio and LWC.
- Good understanding of Apex, Git source repository, CI/CD pipelines, DevOps and Salesforce DX and automation tools
- Experience with Git source repository and experience with GitHub/GitLab with standard Git workflows.
- Knowledge and experience on Salesforce deployments and Metadata API, various Salesforce deployment methods.
- Proficiency in Salesforce reporting.
- Good Understanding of Salesforce licensing, user administration and permissions model.
- Proficiency in Data management tools for the SF platform, e.g., Dataloader, etc.
- Experience with CI/CD pipelines and automation tools, such as AWS CodePipeline or Jenkins.
- Experience working in an Agile delivery team (e.g., Scrum)
- Good understanding of APIs (SOAP/REST/GraphQL/Composite) and how to integrate with SF, using low code mechanisms, e.g., Outbound messages, External Services, Salesforce Connect, etc.
- Excellent documentation and organizational skills
- Experience in working with internal and external stakeholders
- Strong written and oral communications skills
- Knowledge of the Health Sector and Government is preferred but not essential

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai |Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora*