Customer Service

1 week ago


Rotorua, New Zealand Toyota Full time

We are seeking a customer service / administrative superstar to join our Service Department team. This is permanent position.

At Rotorua Toyota we run a successful & busy Service Department, in this role you will be providing administrative support to the front of house team. Duties include booking customers vehicles into the workshop, making sure their vehicle is looked after while it is with us, liaising with the parts team if extra things are needed and discussing these with the customer, as well as invoicing the completed works, answering phones and providing general customer service and administrative support to the service department.

Both our staff & customers are the life blood our business, so it is important to recognise and focus on these key relationships. We really value people who bring their own unique attributes and add to our culture.

You will be able to follow processes ensuring all the i’s are dotted and t’s are crossed. This role will see you tackling multiple tasks at the same time so you must be able to multitask.

You don’t need to know anything about cars or have extensive previous experience as full training will be provided and you will be supported by existing Service Department Team members.

All applicants must be eligible to work in New Zealand.



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