Service Delivery Coordinator

14 hours ago

Whangarei, New Zealand NZ Post Full time

Service Delivery Coordinator | Whangarei | Permanent Full-Time
- $28.45 per hour paid fortnightly
- Monday to Friday: 07:00AM - 3:30PM (incl. 30min lunch break)
- Location: 35 Union Street East, Whangarei

The Service Delivery Coordinator supports and shares frontline leadership responsibility alongside the Service Delivery Manager at NZ Post. The focus is on engaging our workforce in the processing and delivery of our customer's mail and parcels in a timely and efficient way.
You'll keep the team up to speed with organisational changes, help develop their skills to grow their careers, recognise and reward performance and manage performance issues.
With no direct reports, you'll have delegated responsibility to carry out most of the leadership duties on site. You are the day-to-day link between the Couriers, Delivery Agents, Contract Posties, RD Contractors and Box Lobby staff, ensuring that resources are where they need to be. If you've spent a lot of time working in a postal or delivery environment and are looking for a step up in your career, we would love to hear from you.

What can we offer you?
- Learning and development opportunities to help support your career development
- A value's driven organisation that supports and respects its employees
- Kitchen and safe and secure work environment
- A stable, profitable and government owned agency who isn't going anywhere
- A current valid NZ driver's license
- Previous experience leading and supporting others
- Strong administrative and organisation skills
- Proven ability to work under-pressure, can make solid decisions without direction or resources
- Enjoy responsibility, strong problem solver, back yourself and not afraid to have tough conversations
- Ambition to rise to a challenge, welcome and embrace change and can work with ambiguity

At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Reduced banking service fees, rates and packages through our partners
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

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