Senior Content Strategist

It’s an exciting time at Springload Te Pipītanga We’re growing our clients, so we’re looking for awesome people to join our team and help us make the things that matter, better.

Join our Content team as a Senior Content Strategist and help our clients create great experiences for their customers.

This is a permanent full time position, 32 to 40 hours per week.

**Who we are**

Springload Te Pipītanga is the largest independent digital agency in Wellington. We encourage our employees to thrive at work and at home. We’ve got great clients, challenging projects, and a friendly workspace. There are always plenty of healthy snacks available, People’s Coffee brewing, and craft beer in the fridge.

**What we do and why we do it**

Our purpose is to make the things that matter, better — better for people and for the planet. We follow a human-centred process, keeping the people we’re designing for at the centre of the work. We’re a multidisciplinary team, and we collaborate closely with each other and with our clients on projects that make a real impact.

We celebrate different perspectives. We're committed to creating an equal, inclusive, and diverse workplace. We know we do better work if we have a diverse mix of people on our team. We're also a certified B Corporation — ethical and environmentally sustainable practices are a huge focus for us.

We’re looking for someone who shares the same values.

**We can offer you**:

- a whānau-friendly, flexible workplace, with the ability to work from home
- highly talented teammates who strive to create world-class experiences that make people's lives better
- interesting clients, and projects that make a difference
- a base in central Wellington, Aotearoa New Zealand, near cafes, shops, theatres, and the waterfront.
- a learning and growth budget to support your professional aspirations
- a wellness package to keep you physically and mentally fit, including Southern Cross health insurance
- opportunities to get involved in internal initiatives you care about, such as our sustainability group, rainbow network and mental health chats.

**About this role**

As a Senior Content Strategist at Springload Te Pipîtanga you’ll:

- develop any content outputs necessary for successful delivery of content and improved content production, including information architectures, style guides, tone of voice guidelines standards and prototypes
- work with and support clients’ in-house teams to produce content — leading them where they may not have experience in-house
- work with our design and development teams and client content teams to ensure what we create meets the needs of content
- produce high quality content that meets business and user needs, making complex language and processes easy to understand
- deliver best practice content strategy to clients and mentoring others on content strategy
- plan, conduct and support discovery and evaluative research to inform and validate content strategy and design decisions
- plan and conduct activities to create, prototype, validate, iterate and communicate content strategy and content design decisions
- deliver complex and challenging projects from concept to delivery
- have an understanding of te ao Māori, and supporting clients to create content and products for Māori audiences
- seek out different angles and solutions to create work to sound standards and produce highly effective experiences, platforms and products on deadline with some direction from a Director.

**Required skills and experience**

**Skills required for this role**:

- fully capable of working directly with content clients, vendors and other third party contacts on large-scale content and IA projects
- fully capable of taking substantial features from concept to delivery as the sole content team member on a project
- strategic thinking and problem solving skills
- warmth and authenticity in any interactions, keeping people at the heart of what we do
- commitment to working collaboratively with others in the team, creating a sense of unity and enabling everyone to contribute to the decision-making process
- 5+ years experience in content strategy and design, preferably including complex, multi-stakeholder digital products
- Agency experience.

**Other experience we’d love**:

- Understanding of Waterfall and Agile methodologies and ability to work within both
- Business or cultural transformation experience.

**Job description**

Download the job description for more details of what this job typically entails. Please treat the description as a guideline only — roles and responsibilities might vary slightly.

Senior Content Strategist

**Timeline**

We’re excited to welcome a new team member as soon as we can. Once you apply, you can expect to hear back from us within a couple of days if you’re selected for an interview. We’ll keep you informed every step of the way.

We’re keen to interview in the following slots:

- During th