Cloud Platform Engineer Lead

5 days ago

Auckland City, New Zealand Auckland Transport Full time

Here at Auckland Transport, we are passionate about making Auckland a truly liveable and sustainable city. We are committed to working to shape our city by delivering transport choices to get Aucklanders' where they want, when they want. Behind all the roads and public transport runs a busy Business Technology team dedicated to keeping things moving.

We have an exciting leadership opportunity for a Cloud Platform Engineer Lead to join our team

**Te Whiwhinga mahi | The opportunity**

You will own the end-to-end operations lifecycle of Cloud related platforms to ensure that Auckland Transport meets and exceeds both SLA requirements and customer expectations.

You will ensure efficient and effective technical support services with a focus on automation and reduced cost of delivery and develop collaborative relationships between functional teams in order to drive the digital transformation and corporate strategy. You will be an enabler of exceptional customer experience and transport outcomes supporting the AT strategic objectives.

**Key Responsibilities**:

- Ensure the cloud platforms are running to optimised cost and efficiency. Manage the timely implementation of backlogs of work including patching, security releases etc
- Management of any incidents or events needing management,
- Lead the team in the planning, build and operations of IT solutions and the associated testing, automation
- Manage the maintenance of technology to ensure it is scalable, secure, available, measurable, supportable and consistently delivering in line with agreed Service Level Objectives/Agreements.
- Analyse operational performance, identify problem areas, anticipate needs and implement change to drive a culture of continuous improvement.

**Ko koe tēnei | About you**

With strong leadership skills, you will have high technical literacy, creativity and time management skills. You bring relevant tertiary qualification and have solid organisational skills, including attention to detail. You'll be an exceptional communicator with a customer centric approach and be able to build effective relationships with stakeholders and have proven experience in managing third party suppliers.

You will be confident in challenging the status quo in order to strive for performance improvement.
- Bachelor's degree in a relevant discipline, or significant proven experience in a similar role
- Minimum 5-10 years' experience in a large complex organisation.

**Ko wai mātou | About us**

At AT we embrace inclusion and fully support building a diverse workplace, to support this our Hybrid Working Initiative empowers our people to work flexibly in ways that work for them, our customers, and AT. All hybrid options are designed collaboratively with individual, and teams needs in mind, we aim to collaborate intentionally and create protected mind-space to be creative, we invite you to talk to us early in the process about how hybrid working might work for you.

AT is also committed to creating a diverse, inclusive workplace where people belong, we feel safe, respected, valued and supported, regardless of our differences.

Our values are woven into all we do at AT. We recently refreshed our values as a team to ensure they were meaningful and truly reflect how we behave with one another. Welcoming talent with aligned values is important to us, our values that guide every encounter are: Manaakitanga - We care full stop, Tiakitanga - Safe with us, Whanaungatanga - We connect and Auahatanga - Better, bolder, together.

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