Customer Service Representative

2 weeks ago

Nelson, New Zealand Bapcor New Zealand Full time

Are you a natural communicator and relationship builder?
- Mon to Fri regular hours, with alternative Sat mornings
- Amazing team culture, development opportunities and awesome manager support

Time for a new beginning? How about working for a company that likes to see our team progress and build a career. If you have a keen go getter personality, a good work ethic and want to start a career within a company that gives a damn, we want to hear from you

**What will you be doing?**

We have an exciting opportunity on offer for our next Customer Service Representative to join our fun and welcoming team in our HCB, Nelson Branch.

You’ll be responsible with giving our customers an exceptional service, this includes answering any questions, processing orders, but most importantly building rapport and strong relationships with our customers. You’ll also play a critical part in ensuring the branches success in meeting its targets by maximising on every customer interaction and making the most of opportunities to upsell

**Where do you fit in?**

Here at HCB, we like to work hard but have fun while we’re doing it So, while we do have a list of experience we’re looking for, our priority is how you fit in, and what you bring that’s different - we can train the rest
- Experience within a customer service environment, ideally within a trades or automotive industry
- You’ll be a natural when it comes to connecting, building rapport, and establishing relationships with customers and team members
- Organised and pro-active in your approach to work, your character is one that sees solutions not problems.

**What can we do for you?**

In return we offer an exceptional opportunity to be a part of a true team culture, development opportunities with an awesome manager supporting you Monday to Friday 8 - 5pm hours with alternative Saturdays are hard to beat

You’ll be joining a team that really embraces our values and gives a damn about what we do With fun team BBQ’s; exciting salary, incentive and exceptional discounts on our products this is an opportunity not to be missed

**Who are we?**

HCB Technologies is part of the Bapcor group, we’re a specialist wholesale business trading nationally in the New Zealand battery market, dealing with batteries suited for fire alarm panels through to super yachts and everything in-between. We have branches throughout the major centres servicing customers directly or through a distributor network. From small beginnings in Auckland in 1988, HCB Technologies has experienced steady growth to today’s position as a significant player in the New Zealand battery market.

Working at HCB isn't just a job, it's a career. We support our people to be their best, and our learning and progression opportunities are hard to beat. Don’t hesitate, come join us today

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