Collections Registry Officer

1 week ago

Wellington City, New Zealand New Zealand Government Full time

Wellington CBD - x3 full time positions
- Serving all New Zealanders
- Ongoing comprehensive training and support
- Opportunity to make a difference

Te Haeata/The Opportunity
As a Collections Registry Officer, you will be helping participants [customers] to resolve their fines and other civil matters through professional and efficient communication.
You will help them with their questions and assist them to get what they need, when they need it.
We care about delivering people centred services to our participants [customers] and help to provide access to justice for all.
- Full time position
- Working hours 10.30am - 7.00pm, Monday to Friday - you must be available to work these hours
- Great employee benefits

Ō pūkenga/Skills and Experience
To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.

Mō mātou/About us
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Ngā painga o tēnei wāhi mahi/What's great about working here
We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

- 4.4 weeks holiday leave
- flexible work hours where possible
- an online professional development portal
- access to a variety of inclusive and proactive networks

See our full range of benefits here.
With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary
The appointing salary for this role will be between $58,729 and $75,043 based on skills and experience.

Tono mai/Apply
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