Collections Registry Officer

1 week ago

Auckland City, New Zealand New Zealand Ministry of Justice Full time

**Collections Registry Officer/ Ellerslie Based / Full time and Part Time Hours**
- Serving all New Zealanders
- Ongoing comprehensive training and support
- Opportunity to assist people at some of their hardest moments

**Te āhuatunga a te tūranga/About the Role**

As a Collections Registry Officer, you will be helping customers to resolve their fines and other civil matters through professional and efficient communication. You will help them with their questions and assist them to get what they need, when they need it. We care about delivering people centred services to our customers and help to provide access to justice for all.

**Mō te tīma/About our Team**

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

The team is supportive, friendly and diverse. Working as part of a team, you will have many colleagues to support you as you learn our business.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

**He aha ngā painga o tēnei mahi mōu**/**Why you will enjoy working here**

**Benefits**:

- Contributions to prescriptions for glasses
- Online professional development portal
- Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's.
- Free and confidential counselling sessions

**He pūkenga tou/Skills and Experience**

To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have personal confidence and resilience. Key to your success in this role will be a positive outlook on life and curiosity that will keep you engaged in the mahi.

**How to get your foot in the door?**
- **Starting on between $52,729 - $62,034, dependent on skills and experience**:

- **Start date is expected to be Monday 1**st** May**:

- **Working hours are across 8.00am - 7.00pm, Monday to Friday**:

- **Both full-time and part time opportunities are available**:

- **Part time hours will be a minimum of 20 hours per week.**

**Tono mai/How to Apply**

**Applications close on: Wednesday 5**th** April.

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