Hotel Porter

**The Role | Te mahi**

We are seeking a Porter to provide an exceptional level of service that exceeds expectations of our guests.

**Who We Are | Ko Wai Matou**

Here at Sudima Hotels, we have one passion, you We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

This is a Part-time, fixed term role based at Sudima Kaikoura Hotel with an hourly rate of $26.00 per hour.

**Responsibilities | Ngā haepapa**
- Assist with guest enquiries
- Ensure guest messages, dry cleaning & bags are delivered in a timely manner
- Communicate with DM or FOM of any issue/s that are raised
- Assist Front Desk during busy check in and check out to ensure guests are receiving the best possible services
- Record all luggage stored in an orderly manner
- Keep the luggage store room tidy and accessible at all times
- Follow any emergency procedures from DM when an emergency arises
- Must be updated on the knowledge of all room categories and amenities
- Hotel security floor checks
- Regularly inspect the lobby and public areas to ensure that the standards of the hotel are maintained and comfortable for guests, visitors as well as employees.

**Requirements**:
**About you | Ko koe tenei**
- Commit to minimum of 20 hours per week
- Ability to work morning or evening shifts
- Full driver's license
- Professional personal presentation and a great work ethic
- Ability to work well within a team and build and maintain successful working relationships
- Excellent organisational skills, able to prioritise conflicting tasks professionally
- Strong guest service orientation
- Demonstrates initiative and flexibility
- Right to Work in NZ

**Benefits**

**We are all valued | He kura te tangata**
- Discounts at our hotels, restaurants and spas across our network
- Staff, family and friends rates at our hotels
- Meals on duty and uniform provided
- Excellent reward & recognition events
- Service and anniversary gifts and benefits
- Wellbeing programme including Health insurance discounts

Our values are based on caring, working together, and doing the right thing. We are passionate about our people. We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all.

**Nau mai, haere mai, tauti mai**

We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.

**Our Values**

**E MANAWANUI ANA MATOU - WE CARE**

**KA WHAI MATOU I TE TIKA - WE DO THE RIGHT THING**

**KA MAHI TAHI MATOU - WE WORK TOGETHER