Workshop Manager

1 week ago


Wellington City Wellington, New Zealand Toyota Full time

At **Rutherford & Bond Toyota** we believe that booking a vehicle into our Service Centre, buying a part or purchasing a new or used vehicle should be easy, and we are looking for someone with the same vision. We are seeking an experienced **Workshop Manager**to join our high paced Wellington Service Department.

This is a crucial part to our business, so we’re looking for someone with proven experience in an automotive franchise that is ready for a challenge and wants to make a change.

**_ You will be responsible for:_**
- Assisting with the Quality Control processes
- Providing guidance to workshop technicians/apprentices
- Liaising with customers regarding technical concerns
- Ensuring the company safety policy is followed within the workshop
- Undertake all routine service and repair work on both Toyota and other vehicles
- Maintain in-process and final inspection records for quality assurance and production control
- Self-perform quality control inspections of the Automotive Technicians work
- Ensuring Technician hours are sold effectively, whilst keeping the productivity and efficiency of the workshop team
- Working in conjunction with the Parts department to ensure all Parts are provided for repairs
- Coaching and mentoring Workshop staff to support their knowledge and performance within the department
- Assisting the Parts & Service Manager with maintaining WOF requirements

**_
The successful applicant will:_**
- Experience in the automotive industry with proven service/workshop/technical knowledge and know how
- Experience in coaching, mentoring and confidently motivating a team with an aptitude for identifying opportunities for improving performance
- Possess equal parts business acumen and personal motivation in order to meet and exceed targets
- Demonstrated ability to operate in a fast-paced and challenging environment
- Organised, methodical and able to implement and maintain systems and procedures
- Strong communication and interpersonal skills
- Confidence in dealing with challenging customer concerns resulting in excellent outcomes for both the customer and the business
- AVI is essential
- Clean and current Full Drivers Licence


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