Senior Site Reliability Engineer

**What is PredictHQ?**

PredictHQ is the leading source of demand intelligence, enabling global companies to accurately predict and prepare for demand anomalies. Our vision is to predict the catalyst behind any form of demand.

We help get results like: shorter wait time for taxis; reduced food waste; less stock-outs; better staff rostering for peak times. We do this by giving companies advance warning of demand impacts.

We cover every major category from conferences and concerts to live, unscheduled events such as extreme weather or airport delays. Our expertise is in verifying, enriching and adding intelligence to the millions of significant events that impact demand, so companies can act before it's too late.

Our teams are creating advanced machine learning algorithms, using data from thousands of sources around the world, processing it through our modern, micro services based pipeline - and exposing it to customers via a powerful API. Some of the world’s most exciting companies such as Uber, and Amazon Alexa, Accor Hotels and Domino’s Pizza rely on us to learn from the past, and predict their future.

Launched in 2016, PredictHQ is growing rapidly and backed by Lightspeed Venture Partners, Sutter Hill Ventures and Aspect Ventures. PredictHQ has a team in Auckland, New Zealand, in San Francisco and across the USA and London, UK.

Our team brings together people from 22 nationalities and supports our global growth trajectory. We have high standards and huge plans.

**Requirements**:
We’re looking for a passionate, self motivated, keen and committed Senior Site Reliability Engineer to join us. If you:

- Are excited about developing an innovative and world leading product
- Want to be part of a creative, enthusiastic and supportive team
- Have a desire to work in a fast moving startup that spans the world
- Are self motivated and have a willingness to learn and teach

Then we want to talk to you. We strongly believe that our people and culture come first, and prioritize having a great time while creating an amazing company.

You may not have experience with all of the technologies mentioned below, but as long as you have a passion for learning, then our team will help and support you.

**As a Senior Site Reliability Engineer at PredictHQ, you will**:

- Be comfortable working in an agile, fast-moving environment
- Automate toil by deploying and writing automation software
- Collaborate with our talented engineers, data scientists, and product managers to solve problems
- Provide a high level of attention to system monitoring, patching, and maintaining an optimized cloud platform
- Active involvement in the design, build, and deployment of infrastructure solutions

**Your must-have qualities or skills**:

- At least 4 years of experience in a similar role or responsibilities
- Willingness to embrace and contribute to open-source software
- Ability to quickly adapt to a new environment, and actively suggest ideas or improvements based on past experience
- Experience or familiarity with Kubernetes, AWS, and Docker
- Experience with Prometheus, Grafana, and/or ELK stack

**Bonus points if you have**:

- Experience using Terraform to automatework infrastructure setup
- Experience with Elasticsearch and Kafka
- Experience or familiarity with message-based microservices
- Experience troubleshooting production problems or profiling workloads
- Experience managing and upgrading kops based Kubernetes clusters
- Experience writing and maintaining CI/CD pipelines

**Benefits**
- Health Insurance
- Remote first work environment with focus on regular team and company-wide events to enable collaboration, flexibility, agility and fun
- Strong focus on your training and development
- Paid Family and Friends Day Leave
- Paid Birthday Leave
- 10 weeks of fully paid parental leave
- Quarterly Social Events (after all, we can’t be the Event Experts if we don’t have a few of our own)
- Options in a fast-growing company in its early stages

**Our Values**
- Customer Centricity - Our customers are our partners. We learn from them constantly so we can deliver huge value and keep innovating.
- Understanding Why - We know why we take each step, reflect and act, and solve problems rather than symptoms.
- Family & Friends First - Life is for living - we work hard but we don't neglect our family, friends, or health.
- Get our Hands Dirty - If something needs to be done, we roll up our sleeves.
- Transparency - We thrive when we communicate transparently, collaborate fully, and look after each other.