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Desktop Network Support Engineer

3 weeks ago

Auckland City, New Zealand EIL Global Full time

Greetings from EIL Global,

We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients

Position = Desktop Support Engineer

Duration = 1Yr (with an option to extend)

Address: Tangihua Street Auckland 1010

Mode: Backfill Support (Whenever the primary FTE is not onsite then the backfill engineer has to be onsite)

As a Desktop Support Engineer, he/she will be providing Desktop Support to Enterprise users of MS Windows Operating Systems and hardware, assist with building and deployment of new desktop/laptop hardware, support mobile devices and manage tickets using the company’s chosen ITSM tool.

Essential Skills for the Junior Desktop Support Engineer:

- 1-2 years of Service Desk experience in an Enterprise working environment
- A passion for IT and providing excellent customer service
- Knowledge of, or competency in, PC, laptop, printer & hardware repair and maintenance
- Ability to work autonomously as well as part of a team
- Excellent troubleshooting skills and a willingness to resolve issues
- Fluency in both written and spoken English

Desirable Skills for the Junior Desktop Support Engineer:

- Technical skills in hardware troubleshooting issues related to Desktops, Laptops, Printers, Handhelds, Smartphones etc.

**Note: We have requirement for adhoc/dispatch on call ticket based projects**

If interested pls share your updated resume for further process.

**Job Types**: Full-time, Fixed term contract, Subcontract, Casual, Freelance

Schedule:

- Morning shift
- On call