UX Designer

Centrapay is an exciting and fast-growing fintech backed by some of the very best investors and minds in payments and technology. We’re building a global network that enables new payment experiences, while reducing fraud and cost. Our brand purpose is to help the world get beyond plastic-card payments. We do this by creating new ways to pay and get paid digitally.

Centrapay is building next-gen payments that enhance your payment experience by enabling you to transact with a variety of digital assets in a single interaction. Imagine being able to roll up your fiat, product tokens, discount codes, memberships and crypto all at once

Centrapay are a Futureverse company which means we have strong ties to collaborating and building Web 3 and Metaverse experiences within our wider ecosystem.

Reporting to the Head of Design, as UX Designer you'll be responsible for overseeing and validating innovative and complex forms of digital interaction on our products. You will break new ground and understand how to approach problems that have not been solved yet.

Our mission at Centrapay is to build the technological foundations for future finance, enable more effective ways for businesses and people to connect, engage, reward and pay.

**What you'll be doing**
- Design and specify complex user interfaces and information architecture using participatory and iterative design techniques, including observational studies, customer interviews, usability testing, and other forms of requirements discovery.
- Lead the research and delivery of complex and innovative interface design.
- Support the product and Product Design team with creative input, cross-functional meetings, presentations and documentation.
- Validate user understanding of messaging, functionality and expected outcomes.
- Develop a clear understanding of our customers through research, customer/audience interviews, journey and user mapping, persona development, and then use insights and knowledge to power UX decision making.
- Collaborate with Tech Design team to ensure technical feasibility is taken into account
- Accurately estimate/scale deliverables and ensure the right balance between effort & value.

**Requirements**:
**Who we're looking for**
- 5+ years of digital-specific design experience with a strong focus on UX.
- A true team player; someone who demands a collaborative approach in a cross-functional environment.
- An experienced problem-solver, accustomed to human-centered design methods and principals.
- Able to work fast and respond to changing needs and priorities; testing ideas, critically reviewing progress and continuously improving.
- Comfortable collaborating with both technical and non-technical people to design, test, validate, and iterate on experiences that solve customer and business problems.
- Experience in product-led businesses or an understanding and appreciation of product-led philosophies and ways of working (including cross-functional teams).
- Confident producing high-quality interaction specifications, user flows, and design documentation.

**Benefits**

We look after our people at Centrapay - our biggest focus is our culture and ensuring we create a positive and healthy work environment. We continuously look at ways to make improvements and regularly ask for employee feedback and input.

**Our key benefits include**:

- We offer flexible working and aim to look after our people. We understand you have commitments outside of work - which could be picking up the kids from school, going to gym during the day or just making sure you get to go for a bike ride before work.
- We have a down-to-earth, open culture that values inclusion.
- Work and socialise at our Auckland offices, and be part of the wider Futureverse world.
- We have a flexi-working environment, we work both remotely and from the office.
- You have the flexibility to balance your work-life in a way that's right for you.
- Performance-based remuneration, training and development opportunities.
- Challenging work.
- A home office allowance.
- We offer ongoing learning and development; investing in our people’s growth is key.
- Health Insurance.