Field Service Technician

Join Dematic - A Global leader in Automation & Robotics

At Dematic, we don't just offer jobs - we offer careers that move with you

- Join a global leader at the forefront of automation, logistics & material handling
- Showcase your Industrial Electrical skills and Mechanical aptitude across key customer sites
- Full-time Field Service role - based across our customer sites throughout New Zealand

**We offer**:
**Perks & Benefits**

- **Field based role with - Tools of trade items including fully maintained company vehicle, tools, uniform, mobile phone and laptop computer**

- On the job training and certification in Working at Heights + Heights Rescue

- Special onboarding, shadowing and mentoring

- Fitness Passport - Discounted gym & pool access for you and your family

- Exclusive health cover via Medibank - 9% discount on corporate health plans designed to fit every lifestyle, life stage and budget

- Employee Referral Bonus - Earn extra $$ when you bring great talent onboard

- Novated Leasing & Salary Sacrificing Options

- Learning & Development - Study support and professional courses

- Corporate Discounts - On IT products and car rentals

- Paid Parental Leave + Purchase Leave Options

- Free Annual Flu Vaccination

**Why Join Us?**

- As a **Field Service Technician**, you'll work with world-class solutions across large distribution centres, warehouses, and manufacturing operations.

- You'll thrive on troubleshooting and servicing mechanical equipment, supported by a team that generously shares their expertise-empowering you to become a true hero of industrial maintenance.

- Because you have proven ability to troubleshoot and resolve mechanical and electrical faults on high-tech material handling equipment including Automation (Conveyors), wrapping machines and AGVs

- Natural passion for delivering exceptional service

- General PLC experience in Siemens S7 and SCADA preferred but not mandatory (training will be provided)

- Compliance with OH&S requirements to maintain a safe workplace for yourself & your coworkers

- Be able to make decisions and work independently

- **Career Development**:

- We offer a clear path for growth and upskilling

- Would you like to join a global powerhouse in automation and robotics that genuinely supports your career growth and long-term success?

- **Job Security**:

- With an average tenure of 8-10 years, our team stays for a reason - we look after our people.

- **Variety in Your Role**:

- This hands-on role involves both electrical and mechanical maintenance and troubleshooting.

- **Team Culture & Safety -**Be part of a supportive, safety-first environment with a strong sense of team.

**Tasks and Qualifications**:
**What We're Looking For**:

- **Electrical: Full NZ Unrestricted Electrical License (MUST have)**

- **Mechanical**:Mechanical maintenance experience is highly regarded

The position will require participation in:

- **Monday to Friday day shift**

- **One or two Saturdays per month at overtime rates**

- **On-call paid roster (for 7 days / every 4 weeks) - (including penalties)**

- Solid mechanical aptitude with previous maintenance experience

- As a Field Service technician, you will be first respondent to breakdown notifications when on call

- Safety first attitude

- Experience with general PLC experience in Siemens S7 and SCADA preferred but not mandatory, training will be provided

- Strong communication skills with customers and internal stakeholders

- Be able to work independently, making confident decisions, and driving results

- Develop and maintain effective on-going relationships with key customers and teams

**Why Dematic?**

With over 200 years of innovation, over 11,000 employees worldwide and over 800 employees in Australia and New Zealand, Dematic is a trusted global leader in intelligent automated solutions. We're shaping the future of logistics, manufacturing, and warehousing - and you could be a part of it.

**What Makes Dematic a Great Place to Work?**

- Employee Engagement at 80% - We listen, we act, and we care

- Average tenure is 8-10 years, with 12% internal promotions and transfers annually because we actively invest in developing our people - We grow from within

- 30% of New Hires Are Referrals - Our people love it here and bring their friends

**How to Apply**
Ready to make a move? **Click 'Apply' and submit your resume and cover letter.**

(PLEASE NOTE: Applications will be reviewed from 5th January 2026)

Shortlisted applicants will be contacted and may be required to complete a police check and pre-employment medical, including drug and alcohol testing.

**Note: New Zealand working rights are essential for this role.