Service Station Store Manager

2 days ago

Masterton, New Zealand HINDAVI HOLDINGS LIMITED Full time

We are looking for a Service Station Store Manager to join our team in the Masterton region. This role requires someone who can manage the overall operations of a busy service station and retail store, ensuring smooth daily operations, profitability, and high service standards. An understanding of retail store supervisory work will be a great advantage. You will have a high level of control_._

We are looking for a **Service Station Store Manager**to join our team in the Masterton region. This is a full-time permanent role, working a minimum of 32 hours per week for up to 42 hours per week. You will be rostered between the hours of 05:00AM to 11:00pm Monday to Sunday.

Core Responsibilities

- Manage the store independently and ensure the business meets profit targets

- Introduce new products in demand, phase out old stock, and regularly review product mix

- Maintain high service standards and continuously improve customer experience

- Promote and advertise store goods and services

- Oversee security of cash, keys, alarms, and stock

- Set pricing for goods to maximize profitability

- Develop and maintain professional relationships with suppliers

- Manage stock levels, purchasing, discounting, clearance, and stock control systems

- Monitor business income and expenses, with strong accounting and budgeting oversight

- Handle banking, cash reconciliation, and petty cash

- Maintain accurate business records and documentation

- Implement purchasing, advertising, pricing, and marketing policies

- Sell goods directly to customers, upsell and recommend products

- Address and resolve customer complaints promptly

- Ensure staff compliance with health, safety, and security requirements

- Oversee cleaning, maintenance, and overall presentation of the site

**Requirements**:

- **Minimum of 3 years’ supervisory, managerial experience in either retail, hospitality, sales, corporate, or other relevant role.**

- **Experience in the retail/service station industry is desirable**

- Ability to work independently and make sound decisions

- Strong knowledge of merchandising and store presentation

- Flexibility to work weekends, public holidays, and some split shifts

- Excellent communication and interpersonal skills

- Current driver’s license required

- This job involves some cleaning activities.

Applicants must be NZ citizens, residents, or hold a valid work visa (please mention in CV)

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