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Receptionist/dental Assistant

2 weeks ago

Christchurch, New Zealand Lumino The Dentists Full time

**Company Description**
Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.

Are you a friendly and detail-oriented individual with excellent communication skills? Join our dental practice in Christchurch, New Zealand, as a Receptionist/Dental Assistant In this dynamic role, you will be the face of our practice, welcoming patients with a warm smile and providing exceptional customer service.
- Greet and assist patients in a professional and courteous manner, addressing their inquiries and concerns with empathy and patience.
- Manage appointment scheduling, confirmations, and cancellations efficiently, ensuring smooth operations.
- Handle payment processing, banking, and other administrative tasks with accuracy and attention to detail.
- Collaborate with the dental team, supporting them during patient appointments and assisting with various dental procedures.
- Maintain a clean and organized work environment, ensuring a positive experience for patients and staff.
- Multitask and prioritize tasks effectively, adapting to changing priorities as needed.
- Contribute to a positive and supportive team environment, fostering open communication and collaboration.

**Qualifications**
- Warm and positive attitude with a strong customer service orientation.
- Excellent communication, listening, and interpersonal skills to interact effectively with patients and colleagues.
- Strong work ethic and exceptional attention to detail.
- Proficient computer skills with the ability to learn new software quickly.
- Team-oriented approach and willingness to collaborate with dental professionals.
- Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
- Problem-solving skills to handle customer inquiries and resolve issues effectively.
- Empathy and patience when dealing with patients from diverse backgrounds.
- Previous experience as a Dental Assistant is not required, as comprehensive training will be provided.
- Hours are
- Monday 815 - 5:15 60 min Lunch
- Tuesday 815- 2 pm 30 min Lunch
- Wed 815 -2 pm 30 min lunch
- Thur 815 - 515 60 lunch
- Friday 815 -315 30 lunch

**Check your inbox—we’re excited to connect with you**
- At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all._
- Lotus Dental, proudly a part of the Abano Healthcare Network._