Village Manager

1 week ago

Havelock North, New Zealand Summerset Full time

**Company Description**:
At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger - to bring the best of life to our residents.
**We’re on the lookout for an experienced, people-first Manager to lead our vibrant **Havelock North** retirement village.

This is a pivotal leadership role where your ability to inspire and empower others will shine. You’ll oversee all day-to-day operations, nurturing staff, driving financial performance and above all ensuring a first-class resident experience. Supported by a dedicated Care Centre Manager your focus will be on operations and cultivating an environment where both residents and employees thrive.

If you’ve led high-performing teams, love building relationships, and want to use your skills to make a real difference in people’s lives, this is your chance to join a purpose-driven, fast-growing industry.

**Key responsibilities include**:

- Overseeing daily village operations with a focus on quality, safety, and resident satisfaction
- Managing financial performance and identifying opportunities for growth
- Leading, coaching, and developing your team across multiple functions
- Creating a strong sense of community and culture for residents and staff
- Supporting the delivery of strategic goals and compliance standards
- Representing the Summerset brand in the local community

**Qualifications**:
You’re a strong communicator, a natural leader, and a steady hand in fast-paced environments. You take ownership, thrive on variety, and care deeply about people—whether it’s your team, your customers, or the wider community.

We’d love to hear from you if you have:

- Experience in operational or branch management, with full P&L responsibility
- A proven track record of leading and developing high-performing teams
- Excellent interpersonal skills—you connect easily and lead with empathy
- Confidence in managing complexity, from staffing to budgets and planning
- A calm, solutions-focused approach when handling resident and their families concerns
- Energy, resilience, and the drive to make things better, every day

A background in healthcare, aged care, hospitality or service-based industries would be ideal—but most importantly, you’re ready to lead with heart and purpose.

**Additional Information**:
At Summerset, we offer more than just a job— When you’re part of the Summerset team, you belong to a place where your work has real impact, who you are is fully embraced and where your career flourishes.

B **enefits including**:

- **10% Short Term Incentive** - recognises your achievement
- **Staff share scheme** - share in our success
- **Southern Cross essentials health insurance** - we care about your wellbeing
- **National support network** - access to training, peer support, and senior guidance

**Ready to lead with purpose and heart?**
Join a team where you’ll be empowered to make a difference, every day. Applications close on Sunday 1st June.

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