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Concierge

2 weeks ago

Wellington City, New Zealand SOFITEL Full time

**Company Description** Nestled in the heart of Wellington, Sofitel Wellington epitomizes unparalleled luxury and sophistication. Seamlessly combining modern elegance with timeless charm, offering discerning travellers an exquisite experience like no other.**

Sofitel Wellington is looking for a superstar to join the team as Concierge. From a warm welcome to a fond farewell, as a Concierge, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for our guests’ stay. You will assist in the day to day operations of the Concierge department including lobby services, valet parking, & ensuring that our guests receive the magnifique Sofitel experience.

From the moment guests arrive, your warm smile and poised demeanor will envelop them in an embrace of genuine hospitality, making them feel instantly at ease. Your expertise in the art of communication will craft a narrative of comfort and assurance throughout their stay.
**Qualifications**
- Service focused personality is essential; customer service experience is an asset.
- Ability to work well under pressure in a fast paced environment.
- Ability to work cohesively with fellow colleagues as part of a team
- Full NZ Driver’s license and able to drive both manual and auto
- Ability to work on a rotating roster including weekends
- Previous similar experience is an advantage
- Knowledge of Wellington sights and events
- Able to take Initiative and adapt to changing conditions

**Additional Information**
- ** Learn your Way** - Access to our Accor Academy so you can Earn while you Learn
- ** Work Your Way**:

- Flexibility to ensure a work life balance
- Incredible Accor **Heartist Benefits**:

- including discounted Food & Beverage + Accommodation Worldwide
- Accor's** refer-a-friend** bonus
- Accor's Parental Leave Scheme
- Access to our **Employee Assistance Program**

**_
Our commitment to Diversity & Inclusion:_**

**_ We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._