Senior UX Designer, Visa Implementation Services, 24-month Fixed-term

**Company Description**

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

**You're** an Individual. **We're** the team for you. **Together**, let's transform the way the world pays.
**Job Description** Team Summary**

Visa Consulting & Analytics (VCA) Australia, New Zealand, and the Pacific Islands (AUNZPI) is Visa's advisory division, working with Visa's clients (including card issuers, acquirers, and merchants) on a broad range of key business initiatives including strategy, operational optimisation, customer engagement and overall business profitability.

VCA is made up of three services lines - Advisory, Data Science and Implementation Services, the latter being the execution arm of VCA. Our Implementation Services teams (also known as squads) are embedded on client sites leading long-term engagements and delivering value primarily through implementation and execution services. We deliver objectives from a shared value agenda but are also closely connected to the broader VCA team, sharing knowledge, and bringing the best of Visa to the client.

We are looking for a dedicated Manager for the role of Senior UX Designer, embedded with one of our valued clients based in Auckland. **This role is a 24-month fixed term contract.**

**Role Summary**

As a Senior UX Designer, this role will be responsible for:

- Translating the Lead Designer’s end-to-end experience vision into detailed, build-ready designs for new go to market digital solutions, some of which will be the first in New Zealand;
- Produce interaction flows, UI designs, and specs that align with the customers’ vision, product goals, and technical constraints.

**Key Responsibilities**:

- ** Translate vision into delivery**
- Convert the Lead Designer’s journey maps, principles, and north-star concepts into detailed user flows, wireframes, and high-fidelity UI.
- Create clear design specs, behaviors, and acceptance criteria for engineering handoff.
- Build and iterate screens/components in the design system; propose net-new components when gaps exist.
- Is creative, curious, and hands-on, has a bias toward action and inspires others with their vision.
- Ensure accessibility and inclusive design (e.g., WCAG compliance) across all deliverables.
- ** Collaboration within the squad**
- Embedded in a cross‑functional development squad, this role partners with product and engineers to validate feasibility, accessibility define edge cases, and support implementation through launch.
- Participate in agile ceremonies (backlog grooming, sprint planning, standups, demos) representing the design POV.
- ** Quality and consistency**
- Plan and run validation (prototype tests, usability checks) and document outcomes.
- Maintain alignment with the customer vision and brand guidelines across touchpoints.
- Conduct design QA in staging/production; file and track UX defects to resolution.
- Keep design documentation current (design decisions, variants, states, and interaction notes).
- ** Stakeholder communication**
- Present work to the Lead Designer and partners; incorporate feedback efficiently.
- Communicate trade-offs and rationale, balancing customer value, effort, and risk**.**

**Why this is important to Visa**

This role will support a strategic and multi-dimensional client in New Zealand as a member of a growing team at Visa. This role ensures the delivery of safe, secure payments by developing robust compliance plans. It builds customer trust and protects the organization from financial loss due to non-compliance.
- The role will be based in Auckland CBD in a hybrid work environment (minimum 3 days in office per week). There will be some days required on the North Shore._
**Qualifications** Key Requirements**:

- 3-5+ years in UX/UI/Product Design with shipped web/mobile products; experience translating a lead’s vision into dev-ready designs.
- Portfolio showing user flows, high‑fidelity UI, interaction specs, and measurable outcomes.
- Strong interaction, IA, and visual/UI skills; expert in Figma (components, variants, auto‑layout, prototypes) and clear design documentation.
- Works effectively in agile squads; partners closely with PM and Engineering from scoping through launch; responsive during sprints.
- Knowledgeable in User-Centred Design practices; applies research and analytics to iterate on designs; able to conduct lightweight usability checks and refine microcopy.
- Excellent communicator who explains rationale, negotiates trade‑offs, manages scope, and delivers on time.
- Ability to work in