Clinical Administrator/booking Clerk

Mō te
tūnga | About the role
The
Otolaryngology Department is located at the Christchurch
Hospital. Otolaryngology focus on the medical
and surgical treatment of hearing
loss, ear infections, balance disorders, ear noise (tinnitus), nerve pain, and
facial and cranial nerve disorders. They also manage congenital (birth)
disorders of the outer and inner ear. - Our Otolaryngology kapa (team) are a supportive high
achieving kapa (team), focused on serving the people of Canterbury and
improving health outcomes and efficiencies for all tūroro (patients) and
visitors who enter into our health system.
We are
looking for a highly organised and experienced Clinical Administrator/Booking Clerk to tautoko (support) our clinical bookings on a full time permanent basis to join our team.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band/Profile 4A. For further information about the administration and clerical pay equity settlement please follow the link below:
Administration
and Clerical Pay Equity - Te Whatu Ora - Health New Zealand
In this

**role, you will be responsible for**:

- To

provide administrative support to the Department by managing the
clinical/general dictation and typing of the clinical notes and
transcribing letters.
- To
book pre-admission clinics and patient admissions
- Coordinate
operating lists and maintain the waiting list.
- Ensuring
all information is collated, tūroro (patients) records are complete and
managed
- Providing
excellent customer service
- Good
telephone etiquetteNgā
pūkenga me ngā wheako | Skills and experience
Your

**skills will include**:
Essential
- Accurate dictaphone typist skills and ability to understand and use medical terminology
- Demonstrated experience in a role
which required meticulous attention to detail and accuracy
- Demonstrated experience in a role that
information principles
- Demonstrated experience in a role which
requires you to communicate effectively both in person and on the telephone
- in a courteous, helpful and compassionate manner
- Intermediate user of Microsoft
Office suite e.g. Word, Excel and Outlook etc. with the ability to develop and
learn new skills as new software programs and systems are introduced.
- Demonstrated organisational, time
management / prioritisation and problem-solving skills
- Excellent organisational skills with the
ability to prioritise being able to meet deadlines and work unsupervised
- Sense of humour, can-do attitude,
reliable - only need to ask once, good personality fit, persistent Desirable
- Knowledge of the Patient Management System,
Winscribe, Soprano, Scope and other current in-house computer systems
- Commitment to standards of
excellence and service improvement.
- Broad administrative experience in
a health-related field
- Ability to interpret multiple cultural accents
with confidence to seek clarification if dictation is unclear Mō
mātou | About Us
- Ko ngā

tāngata, te mātua mahi - Putting people at the heart of all
we do
- We are
committed to honouring Te Tiriti o Waitangi and its principles by ensuring our
partnership with Māori are at the forefront of all our conversations. We
believe in improving, promoting, and protecting the health and well-being of
the Canterbury and the West Coast community.
The
culture at Te Whatu Ora Health NZ, is driven by our ā Mātou

**Uara (Our Value
- s)**:

- Care

and respect for others - Manaaki me te whakaute i te tangata.
- Integrity
in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility
for outcomes - Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whata Ora [Health NZ]
When
you work at Te Whata Ora [Health NZ] you are part of a wider whānau that will
support you along your journey. We offer great coaching, mentoring and learning
outcomes for all staff. We are always improving our facilities across all
campuses and have amazing discounts from select retailers, restaurants and
businesses. At the DHB, you are part of something greater than yourself and
encouraged to be your unique self.
Tono
Only
directly on our career site here.
additional information.
We have
a range of clinical and non-clinical roles at Te Whata Ora [Health NZ], there
could be a place for you
Please
visit our careers website for other roles and find your ideal fit within Te
Whata Ora [Health NZ]
The
Future of the Health Industry
The
who has been vaccinated against Covid-19. It is therefore a condition of
in the health and disability sector you will come into contact with a large
number of people, some of whom may be vulnerable. Without a vaccine,
there is the risk that you may contract Covid-19. The requirement to be
vaccinated is to keep you safe and also to endeavour to protect others against
the potential transmission of Covid-19 as a result of you contracting it in the
course of your employment.
Nau
mai, haere mai, tauti mai