Checkout/customer Service Team

5 days ago

Christchurch, New Zealand Mitre10 Full time

**Checkout / Customer Service Team Members**

**Mitre 10 Mega Ferrymead**

A- Thursday 7-.30pm Checkout operator, Friday 10.45-19.1pm Customer service, Sunday 9-5.30pm Customer service & Monday 9-5.30pm Checkout operator

B- Friday 10.30-7pm & Saturday 9.30-6pm Checkout Operator

C-Wednesday 8-1pm & Friday 7-3.30pm Checkout operator

**About the Roles**:
We’re looking for friendly, reliable, and customer-focused individuals to join our Checkout and Customer Service team. In this role, you’ll be the face of our store, ensuring every customer has a positive experience from start to finish.

**Key Responsibilities - Checkout**:

- Provide exceptional customer service at checkout and throughout the store.
- Process transactions accurately and efficiently.
- Maintain a clean and organized checkout area.
- Assist customers with inquiries and product information.
- Work collaboratively with team members to meet store goals.

**Key Responsibilities - Customer Service Desk**:

- Create orders for products not currently in stock.
- Process trade account payments.
- Handle online order pickups and queries.
- Assist customers with returns and general inquiries.
- Ensure all service desk processes are completed accurately and efficiently.

**What We’re Looking For**:

- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Attention to detail and accuracy in handling transactions.
- A positive attitude and willingness to help customers.
- Ability to remain calm under pressure.
- Previous retail or customer service experience is a plus (but not essential).

**Additional Details**:

- We are a **7-day-a-week business**, and shifts will be scheduled **between 7:00 AM and 7:00 PM**.
- Flexibility to cover additional shifts when required

**Why Join Us?**

- Supportive team environment.
- Opportunities for growth and development.
- Staff discounts and other benefits.

**How to Apply**:

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