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Service & Sales Specialist - Full Time Fixed Term
2 weeks ago
Service & Sales Specialist | Mt Wellington
- Fixed Term until March 2026 | 40 hours weekly
- Monday to Friday
At Coca-Cola Europacific Partners (CCEP), you’re not just an employee; you are part of a vibrant community dedicated to bringing our iconic beverages and brands to life. If you’re ready to help create moments of happiness every day, we want to hear from you
**Your Impact**
- Customer Engagement: Achieve service level objectives by managing your availability and ensuring prompt responses to customer inquiries.
- Issue Resolution: Address customer queries efficiently, ensuring timely resolutions in line with our service agreements.
- Feedback Promotion: Encourage participation in post-call surveys to gather insights and improve customer experience.
- Sales Support: Understand customer needs and provide tailored product solutions to enhance their experience.
- Accurate Data Management: Maintain meticulous records and ensure all interactions are logged accurately.
- Safety Commitment: Contribute to a safe workplace by adhering to health and safety practices.
**About you**
Key skills and experience you’ll bring to the role:
- 2+ years in customer service or retail, with a focus on customer satisfaction
- Strong time management and problem-solving skills
- Attention to detail and effective communication
- Skilled in building relationships and collaborating with diverse teams
- Self-motivated, with the ability to work independently and with others
**Your Benefits**
You'll get a fantastic package that includes:
- Free monthly product allowances to share with family and friends.
- 3% Kiwisaver
- Great employee experiences including Coca-Cola Christmas in the Park, competitions, giveaways, and product launches.
- Free carparking at all CCEP locations
**Working at CCEP**
We are exceptionally proud to be recognised as one of NZ’s Best Employers several years in a row We are successful because we are passionate, hard-working, and committed to our products, our customers and each other. CCEP is a place where people can grow, be happy and be well in a safe, open, and inclusive workplace. We are committed to equal employment opportunities for all employees and to providing employees with a safe work environment free of discrimination and harassment.
CCEP is committed to the health and safety of all employees. This role includes a pre-employment health evaluation process and drug test.
Applications close 15 October 2025
