Sales Support

Exciting administration and customer focused role.
- Full-time Mon-Fri office hours - for a 12-month Paternity Contract.
- Supportive friendly team environment. You will love working here

Ideal for a current CSR, Sales Support or Administrator from manufacturing looking for a **North Shore role in an amazing team**

Welcome to one of NZ's most well-respected packaging production companies. As an essential service designing and producing environmentally sustainable and beautifully printed packaging for some of NZ's biggest brands and companies in the FMCG market.
- In this role you will work closely with a Senior Account Manager & the broader team, supporting them over the next 12 months while a CSR goes on paternity leave._
- **Starting as Paternity Leave 12-month Contract.**:

- **With the possibility of continuing long-term if suitable for all parties. If you want to try something different - there couldn't be a more perfect opportunity.**:

- **Can also progress into full Account Management for the right person.**

**ABOUT THE ROLE**
- Coordinate printed packaging jobs. From confirming & inputting orders to ensuring final delivery to the clients.
- Communicate effectively and with confidence with all internal stakeholders across departments.
- Manage client's expectations on production scheduling and delivery times, keeping them informed each step of the process.
- Data entry and management of the CRM system.
- A high level of analytical work will be involved, including reporting, analyzing data and learning to understand production schedules. Training will be provided.

**ABOUT YOU**
- Upbeat and friendly with outstanding communication skills - verbal and written - will ensure you are confident in dealing with high-spend clients plus a large internal team.
- A Tertiary Graduate will be considered for this role, however you must be highly organised and have some Customer Service office experience.
- A background or knowledge of Print, Packaging or Labels industries is an advantage.
- Genuine focus on providing and cultivating a culture of outstanding customer service - both externally and internally.
- Work well under pressure and are able to use initiative and prioritize tasks while providing impeccable detail, focus and follow-up skills.
- Computer savvy with quick accurate data entry skills and the ability to pick up new software quickly. Intermediate to advanced Microsoft Office including Excel.
- A high level of motivation and enthusiasm, with the ability to handle pressure.
- You can work through all levels of Covid. This is an essential service organisation. Under Red, mainly working from home with some office days is required. (Tools to WFH supplied).

**REMUNERATION & BENEFITS**
- Flexible start date - sooner the better
- A secure role which will be full-time. 12-month contract with all benefits of a permanent employee over this period. Kiwisaver, holidays etc.
- Experience in an industry which is in high demand and with a company who are extremely well respected
- A fun supportive and cohesive team. You won't meet more genuine people. Post-Covid (once allowed) they enjoy a social culture (Fri late arvo drinks are a given).
- Full training provided. Just bring the smarts and a super positive attitude.
- Salary will be dependent on relevant experience and skill level and is negotiable for the right person (feel free to discuss this with me).
- Mon-Fri office hours - 8.30am-5pm (or 8am-4.30pm is possible).
- Please note this is a fully vaccinated workplace._

**HOW TO APPLY**
- 1st interviews will be via Video call at your convenience.

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