Hospitality Manager

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. We have an exciting opportunity for a dedicated and experienced Hospitality Manager to join our BNZ team at 80 Queen Street. This is a pivotal role for someone with proven experience in setting up and managing food and beverage services to shape the corporate hospitality experience at BNZ. You will be working alongside key stakeholders to enhance workplace culture through high-quality food and beverage services. Mō te Tūranga | About the Role We sat down with our GM Properties, and they let us know the following about the role. What are some of the day to day tasks the person in this role will complete? - Oversee and manage all aspects of café operations, including resource planning, supply procurement and inventory forecasting, to ensure efficient and effective day-to-day functioning. - Create a welcoming, high-quality food and beverage experience tailored to the corporate environment. - Develop and manage diverse menus for daily café offerings and corporate events that accommodate dietary requirements and cultural preferences. - Coordinate and manage in-house catering services for daily activities and formal corporate events. - Ensure compliance with food safety and hygiene regulations. - Implement processes to optimize efficiency, cost control, and service excellence. In your first six months the focus will be to lead out and establish an in-house café and catering service at BNZ Place Auckland, as well as develop the operating frameworks. Your expertise will contribute to the overall workplace experience, making our Auckland corporate office a hub of collaboration and engagement. What is the most exciting thing about this opportunity? The most exciting thing about the opportunity to set up the new in-house cafe and catering operations is the chance to create a vibrant, tailored hospitality experience that reflects BNZ values and culture. This is a unique opportunity to design a service from the ground up, integrating fresh, high-quality food with exceptional customer service in a way that enhances employee well-being and fosters community within the workplace. It's about more than just food - it's about shaping a space that energizes staff, encourages collaboration, and becomes a cornerstone of the daily experience here at BNZ Place, Auckland. What attributes will this person display in order to be successful in this role? Alongside your passion for hospitality and a commitment to delivering world-class service, you’ll have - Proven leadership skills; with experience in hiring and managing a team of motivated hospitality professionals. - Excellent organisational and multitasking abilities. - Outstanding communication and stakeholder management skills. - Ability to work under pressure, multi-task and adapt to a dynamic corporate environment. What specific skills would be beneficial? - Minimum 5 years of experience in hospitality management, in a restaurant, hotel, or high-end corporate environment with multi-service offerings. - Strong understanding of health and safety regulations related to food service and experience managing risks & controls in a governance framework. - Exceptional leadership and team management skills. - Strong business and financial acumen, with experience in budgeting and cost control. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand - Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”_ Closing Date: 02 June 2025