Casual Customer Service Banker

1 day ago

Palmerston North, New Zealand BNZ Full time

**Ko mātou tēnei | This is Us**

Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding tūranga (role) with plenty of opportunity to ako (learn). If you can imagine a better future, let's find a way

**Mō te Tūranga | About the Role**

As a Casual, you'll the first point of contact for our customers on the branch floor, therefore your ability to engage and listen to customers will be essential. We are looking for someone that has the ability to provide Casual cover across our Palmerston North and Feilding branches, some of which are open weekends. Please note that being a Casual employee, there are no guaranteed minimum hours of work and regular pattern of work. You'll report to the Senior Partner, and here's what they had to say about working as a Casual for BNZ:
**What are 5 day to day tasks the person in this role will complete?**
- Engage with customers in a warm friendly manner with a big smile
- Processing customer transactional banking needs
- Updating customers personal details and identification
- Assist with general product and service enquiries and recommend the solutions, adding value to help customers achieve their financial goals
- Help educate our customers on our online platforms, tools and digital solutions

**What is the most exciting thing about this opportunity?**

If you're interested in a career in Banking, this could be your place to start However this is casual employment, therefore there are no guaranteed minimum hours of work and regular pattern of work. But no two days are the same for our Casuals and you'll have the opportunity to learn and grow your skills in Banking.

**What attributes will this person have in order to be successful?**

What's most important in this role is a genuine desire to help customers, providing them with the very best service. Banking experience is not required, we can teach you the banking side of the role, but you will have previously customer service experience and ideally within a fast-paced environment. You'll deal with a variety of enquires from a wide range of customers, so you'll need to bring a can-do attitude, resilience and logical approach to problem solving.
- You'll enjoy helping tāngata (people), delivering an amazing experience to customers
- A keen eye for detail that ensures transactions are completed efficiently and accurately
- Resilience, self-motivation and lots of energy
- Ability to multi-task, highly adaptable to change and proactive
- You'll really get to know the locals, so the ability to build lasting relationships with both team members and customers is essential

**What is the** **tīma (team) culture and environment like?**

We have a great tīma across the region. We are a very supportive and inclusive tīma, where we encourage each other to be the best every day. You'll work with so many awesome tāngata (people), and what connects us is our passion for delivering exceptional customer service.

**Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand**

Applications for this vacancy close end of day, 6th June.

  • Casual Customer Service Banker

    3 days ago

    Havelock North, New Zealand Bank of New Zealand Full time

    Worker Type:CasualHere at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."We support wellbeing and casual roles are all about flexibility. No two days are the same.Mō te Tūranga | About the RoleAs a Casual,...

  • Banker

    1 day ago

    Palmerston North, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** Our role as the Bank of New Zealand is to help navigate New Zealand towards a better future, this means working in an energising environment built around our customers to help our communities prosper. This is an engaging & rewarding tūranga (role) with plenty of progression in a very diverse, experienced team. If you can...

  • Casual Customer Service Representatives

    2 weeks ago

    Palmerston North, New Zealand Foodstuffs North Island Full time

    **Casual Customer Service Representatives** **Shifts Available Monday - Sunday from 6:00am - **11.00pm** *** - Do you have experience and a proven track record in providing excellent Customer Service? - Are you driven by delivering constantly high standards? - Looking for work life balance? *** **About Us** You know New World, Gilmours, PAK’nSAVE and...

  • Senior Personal Banker Senior Personal Banker

    3 days ago

    Palmerston North, Manawatu-Wanganui, New Zealand ANZ Banking Group Limited Full time

    Ko Mātou – About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.  Mō te tūranga - About the role If you're someone who's passionate about helping people...

  • Customer Services Officer

    3 days ago

    Palmerston North, New Zealand New Zealand Couriers Full time

    What we look for in a Customer Services Officer: Key responsibilities include: - Adhering to company national standards of service excellence at all times - Data entry and processing of misdirected/undeliverable freight - Assisting in operational and admin duties like freight-sorting, scanning, reporting, etc. This role is for on call casual cover and full...

  • Customer Services Officer

    1 week ago

    Palmerston North, Manawatu-Wanganui, New Zealand New Zealand Couriers Full time NZ$45,000 - NZ$55,000 per year

    We have a fantastic opportunity to join New Zealand's leading freight company in Customer ServicesWhat we look for in a Customer Services Officer:Taking inbound calls, answering email queries in support of our customers, your ability to communicate and connect to people will see you achieve exceptional customer service. You will be capable of remaining calm...

  • Customer Services Officer

    1 week ago

    Palmerston North, Manawatu-Wanganui, New Zealand NEW ZEALAND COURIERS Full time NZ$45,000 - NZ$65,000 per year

    We have a fantastic opportunity for the right candidate to join New Zealand's leading freight company in Customer ServicesWhat we look for in a Customer Services Officer:Taking inbound calls, answering email queries in support of our customers, your ability to communicate and connect to people will see you achieve exceptional customer service. You will be...

  • Casual Merchandiser

    1 day ago

    Palmerston North, New Zealand George Western Foods NZ Limited Full time

    **George Western Foods NZ Limited** **Casual Merchandiser**: **Manawatu / Wanganui, Palmerston North, Palmerston North City Centre** $24 - $25 Weekly - Casual **Start Date**: July 1, 2025 **Hours Per Week**: 0.1 - **Full Training Provided**: - **No Experience Required**: - **Competitive Hourly & Mileage Rates** **Are you sociable, enjoy meeting new...

  • Customer Service Team Members

    2 weeks ago

    Palmerston North, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Facilitator

    1 week ago

    Palmerston North Central, New Zealand Enable New Zealand Full time NZ$45,000 - NZ$60,000 per year

    Join a national organisation making a tangible difference for New ZealandersBring your fantastic customer service skills and empathy to a role that makes a positive impact to people's livesBe a team player in a friendly, supportive team.Ko wai mātau | Who we areEnable New Zealand is a Crown-owned entity on a mission; to support disabled people and their...