Production Support Developer

3 days ago


Wellington City, New Zealand FNZ Full time

As a Production Support Developer, you will play a critical role within our Production Support Department. You will help to ensure all our live platforms are running smoothly without issues and are performing at their full capacity.

The responsibilities will include:
- Debug and diagnose issues within.NET codebase, utilizing C# and VB expertise to identify root causes and implement effective solutions.-
- Document support procedures, troubleshooting steps, and resolutions for future reference and knowledge sharing.-
- Work closely with end-users to gather feedback, address concerns, and implement improvements to enhance user experience.- Stay up to date with the latest.NET technologies, best practices, and industry trends to continuously improve support processes and capabilities.- Bachelor's degree in Computer Science, Engineering, or related field.- Strong proficiency in.NET, C#, VB, and SQL scripting.-
- Excellent problem-solving skills and attention to detail.- Effective communication and interpersonal skills for collaborating with cross-functional teams and end-users.- Ability to work independently and prioritize tasks in a fast-paced environment.- Experience in RESTful APIs- Certification in.NET development or relevant technologies is advantageous
- Preferred skills and attributes (nice-to-haves):
- Understanding of ITIL practices for aligning support activities with industry standards.- Familiarity with web development technologies such as JavaScript and HTML.- Proficiency with development tools like Visual Studio.- Experience with monitoring tools such as Splunk, New Relic or Foglight.- Flexibility regarding work hours, including openness to starting earlier or finishing later than the regular workday.

What is in it for you?- Be part of a highly successful, rapidly growing global business that is leading the delivery of financial services and partners with some of the world’s largest companies.- Remuneration and career advancement is based on individual contribution and business impact rather than tenure or seniority.- We provide significant financial rewards for high performing individuals.- Global career opportunities for our best employees at any of our offices in the UK, Canada, Czech Republic, Australia, New Zealand, or China.- About FNZ_
- FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back._
- We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution._
- We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA)._
- Together with our customers, we help over 20 million people from all wealth segments to invest in their future._



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