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Assistant Customer Service Manager

3 weeks ago

New Zealand Countdown NZ Full time

Joining Countdown Nelson is more than just taking on a new job. Let your passion for people shine in this role. You’ll be an integral leader of our Customer Service team, always on the front line to give the best possible service to our customers

We offer a number of benefits to staff including
- Training and development
- Opportunities for career progression
- Work close to home
- Grocery discount card
- Discounted online shopping delivery
- Diverse and inclusive team environment
- Gym and insurance discounts

The hours and days for this Assistant Customer Service Manager position are Sunday to Thursday 0800-1730

Have the run of the floor in this busy and customer focused environment. As Assistant Customer Service Manager you could expect to be:

- Organising the day to day running of the Checkout Department including rostering
- Serving customers in a warm and welcoming way as well as dealing with customer queries and complaints
- Adhering to and enforcing legislation around the sale of age restricted goods
- Training and developing team members within the Customer Service Department
- Championing Occupational Health and Safety practices to ensure a safe working environment for customers, staff and contractors

As well as a passion for people, we are looking for our new leader to have:

- Previous management experience in a retail environment
- A customer and team first approach
- Excellent organisation and prioritization skills, being able to mitigate absences and foresee seasonal uplifts and busy periods during the week
- A willingness to work on your feet and at pace for your shift

Whether we are giving Kiwi kids free fruit, giving to our local food banks and communities, reducing waste or celebrating diversity, we are committed to making Kiwi’s lives a little better every day.

If you want to know more about this management opportunity click APPLY NOW, we’d love for you to join us