Customer Support Officer

4 days ago

Waipa District Waikato, New Zealand Thames-Coromandel District Council Full time

Cambridge based, full-time, permanent position available - Supportive team with a dedicated Customer Support Trainer - A "Learning Journey" competency framework in place that will lead to increased remuneration as you develop Here at Waipā District Council, we have a clear vision - Waipā Home of Champions, Building Connected Communities. We also have a champion workforce and right now we have a fantastic full-time, permanent opportunity in our Contact Centre. In this role you will be responsible for: - Helping resolve the majority of customer interactions at the first point of contact If you have proven skills for a contact centre that tick the following boxes, then this is the job for you: - An experienced and empathetic customer service person - A focus on value add interactions - Detail orientated and quality outcome driven - Computer savvy - Agile and responsive in a fast-paced workplace - Proactive and curious to learn new things Our team are engaged, fun, hardworking and focused on delivering excellence in all that they do. If you would like to join us, we would love to hear from you. **Application Closing Date: Monday, 28 October at 5pm.** - Reference # - 30940 - Posted on - 11 Oct 2024 - Closes on - 28 Oct 2024 17:00 - Location(s) - Cambridge - Expertise - Administration & Office Support, Call Centre & Customer Service - Job level(s) - Graduate, Experienced - Work type(s) - Permanent full-time

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