Clinical Administrator

23 hours ago


Auckland City, New Zealand North Island - Auckland Central Auckland Full time

Based at Auckland Hospital (Grafton), full-time (40 hours), permanent role
- Provide excellent day to day administrative support and clinical transcription services to the team
- Opportunity to make a difference and improve outcomes for New Zealand families
- Remuneration: $72,035 - $75,050

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

**About the Role**

The **NZ Familial Gastrointestinal Cancer Service (NZFGCS)** is a national service under the **Te Whatu Ora National Bowel Screening Programme (NBSP)**, providing assessment, diagnosis, management advice, and care for individuals and families with a familial predisposition to gastrointestinal cancers. The national office is based in Auckland (hosted by Te Toka Tumai) with additional offices in Wellington and Christchurch.

In this role, you will provide **clinical administrator support** that contributes to the smooth management of the patient caseload. This is an excellent opportunity for an **initiative-taking, enthusiastic, and experienced individual** to provide day-to-day administrative support, including referral processing, mail management, clinical transcription, and leave cover.

The role requires engaging with clinical staff and patients in a **sensitive and empathetic manner**, ensuring professional and supportive communication at all times.

Please view the **position description** here.

**About the Team/Service**

At **Te Toka Tumai Auckland**, were not just hiring - were building the future. Aotearoas health system is undergoing an exciting transformation under the vision of **Pae Ora / Healthy Futures**, creating a more equitable, accessible, and people-centred system.

The NZFGCS provides a **national service with regional offices in Auckland, Wellington, and Christchurch**, delivered by a multidisciplinary clinical team of Family History Assessors, Gastroenterologists, and Colorectal Surgeons. The team:

- Identifies, diagnoses, assesses, and manages people with familial gastrointestinal (GI) cancer syndromes
- Provides education, information, and support to families
- Offers medical management advice and a colonoscopy surveillance referral programme


**About you**

Given the importance of this role, you will have:

- **Experience**: At least 2 years in healthcare administration, preferably in a hospital setting for a clinical service.
- **Technical Skills**: Competence in Microsoft Outlook, Word, and Excel (advanced Outlook and Word skills required)
- **Medical Knowledge**: Basic understanding of medical terminology
- **Attributes**: Professional, collaborative, hardworking, and cheerful

**Key competencies**:

- Strong attention to detail and accuracy
- Experience working directly with patient information
- Excellent verbal and written communication skills
- Empathetic, courteous, and confident when interacting with patients

**Desirable**:

- Experience using **Progeny software** (preferred)

**About the location**

For more information on living and working in Auckland click here.

**Working at Health New Zealand**

**How to Apply


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