Night Manager

2 weeks ago


Auckland City, New Zealand Minor International Full time

**Company Description**

Joining Minor means you become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. Minor International includes three key business units: Minor Hotels, Minor Food, and Minor Lifestyle. With a team of over 66,000 and operating over 60 countries Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We are seeking experienced positive, friendly and enthusiastic Night Manager on a full-time basis for AVANI Metropolis Auckland Residences. You will be joining a hard-working, professional and friendly team involved in the delivery of an outstanding service to our guests.

Hourly Rate: $26 - $28 + Kiwisaver + Company Benefits

Expected Hours: 40 hours per week

**Responsibilities**:

- Conduct guest arrivals and departures during night shift
- Confidently provide personalised, proactive guest service
- Impart your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions
- Ensure guest queries and complaints are handled efficiently and effectively
- Work unsupervised and exercise initiative

**Qualifications**
- Demonstrated experience in Front Office Operations
- Strong problem-solving skills
- Excellent customer service and communication skills

**Additional Information**

Join our positive and vibrant team and be rewarded with these team benefits:

- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- International career opportunities
- Additional paid leave including Birthday, Vaccine and Study leave
- Career progression & education assistance
- Wellbeing programs (Uprise)
- Reward & Recognition programs



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