Senior Personal Banker

**Req ID**: 104012
**Department**: NZ Personal Banking Branch Network
**Division**: New Zealand
**Location**: Napier
Ko Mātou - About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the Role
If you’re someone who’s passionate about helping people achieve real life milestones, like owning their first home or expanding their investment portfolio, then this is your kind of role.
As a Senior Personal Banker, you’ll play a key role in supporting our customers with their lending needs, guiding them through one of the most important financial decisions they’ll ever make. This is more than a banking job, it’s about building trust, offering expert support, and making a real difference in people’s lives.
Be a trusted advisor for residential and investment lending
Offer a full range of services including home loans, insurance and everyday banking
Share your knowledge of the local market to guide confident decisions
Support your team by mentoring others and solving complex customer needs
Build strong, lasting relationships within your community
**Role Location**: Ahuriri (Napier)
**Role Type**: Permanent, Fulltime
**Working Days**: Monday to Friday
Ka aha tō rā e kite ai? - What will your day look like
You’ll enjoy variety, autonomy, and be part of a team that values collaboration, encourages fresh ideas, and genuinely cares about doing the right thing for each customer.
Work closely with customers to understand their financial goals
Provide clear, considered advice on lending options, insurance, and investments
Be the go-to person in branch for complex queries and home loan advice
Support and coach junior team members to develop their confidence
Identify and connect with new customers through local networking and referrals
Ōu Pūkenga? - What will you bring?
We’re looking for someone who’s motivated and keen to grow. Experienced in home lending and bring transferable customer-focused skills.
Strong communication skills and a natural way of making others feel at ease
Confidence in discussing financial products in a clear and meaningful way
Experience in a Home Lending role
A genuine commitment to helping others achieve their goals
The ability to juggle tasks, stay organised and show initiative
A positive attitude and a desire to keep learning
If you don’t tick every box - that’s okay. At ANZ, we back potential and are committed to helping our people grow. If this sounds like the kind of opportunity you’ve been waiting for, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.
We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.
Te Rā Ōtinga - Job Posting End Date
03/11/2025, 11.59pm, (Melbourne Australia)