Marketing Automation Coordinator

Are you ready to take your marketing automation career to the next level at New Zealand’s leading mobility company? If you are then this could be your dream role

What’s in it for you:
At Toyota New Zealand we value our people, and we do all we can to look after them both personally and professionally. We proudly offer:

- Fantastic Job Security- Excellent growth and development opportunities- Health Insurance- Discretionary staff bonuses- Staff discounts across our range of products- A subsidised café onsite and free parking- 4%+ KiwiSaver contribution- Work for a global organisation- Work in a team with an EXCEPTIONAL cultureThe role:
At Toyota New Zealand customer experience is at the forefront of everything we do.

This exciting role within the Customer Experience team will see you responsible for executing marketing automation campaigns for Toyota and Lexus brands within the customer journey. You will work cross functionally with marketing, sales, product and other internal departments to scope and deliver initiatives that support acquisition, ownership and retention with appropriate communication strategies.

What you will be doing:

- Planning, developing and implementing automated communication campaigns and nurture streams that deliver personalised experiences to the right customer, at the right time in the right channel-
- Executing your campaign using Salesforce Marketing Cloud, building eDMs and journeys in collaboration with colleagues and agencies- Taking ownership of customer communications and the EDM strategy and providing coordination and guidance throughout each process to all stakeholders- Acting as the point of contact for all agency and stakeholder communicationsAbout You:
A strong customer focus and a genuine interest in understanding the customer and their needs will be at the heart of what has captivated you about this role.

Your desire to continuously improve the customer journey along with your proven experience in marketing automation will see you easily able to identify opportunities for improvement.

Ideally you will have:

- 2 - 5 years marketing automation experience using a platform such as Sales Force Marketing Cloud, Hubspot, Marketo, etc.- A good understanding of product and retail marketing for consumer and B2B audiences- Project management experience, able to follow, monitor and drive the delivery of a project from start to finishA bit about us:
Toyota New Zealand is a wholly owned subsidiary of Toyota Motor Corporation, Japan and in 2023 celebrated 36 years of vehicle market leadership in New Zealand. As the leading automotive brand in New Zealand, Toyota is focused on winning the hearts of New Zealand through exceptional customer experience and mobility for all. We want to make mobility available to everyone, with accessible, affordable, safe innovation and technology that enhances New Zealanders’ lives. We are a brand that is accessible to all Kiwis, and we back positive progress in New Zealand society through our own behaviours, community involvement, sponsorships, and inclusivity of all New Zealanders. We also care about being a sustainable business with sustainable practices, while supporting initiatives and programmes that look after our environment.

Ready to take the next step and start your career with Toyota?

If this role sounds ideal to you, don’t delay applying Even if you don’t have all of the skills and experience noted, we would still love to hear from you. Use your cover letter to tell us why you think you would be a great fit for this role at Toyota.

The recruitment for this role is being managed by QJumpers HR Assist. For a confidential discussion please do not hesitate to contact Annette Weatherall on 0800758673.

Only applicants with New Zealand Citizenship or New Zealand Permanent Residency should apply.