Marketing & Patient Recruitment Manager

4 weeks ago

Palmerston North, Manawatu-Wanganui, New Zealand Headlands Research, Inc. Full time
Overview

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. We're an exceptional family of next-generation clinical trial sites, integrating cutting-edge technology and high-quality support services, and significantly expanding participant engagement. Founded in 2018, our company operates 20+ clinical trial sites in the US and Canada with rapid plans for expansion.

The Role

JEM Research Institute, a Headlands Research site, is looking for a Marketing & Patient Recruitment Manager. The Marketing & Patient Recruitment Manager has a crucial role that assists the entire research team in successful enrollments and completion of our ground-breaking clinical trials.

This is a full-time position based onsite at our office in Alantis, FL.

Responsibilities
  1. Campaign Coordination
    • Assist in the planning, coordination, and execution of marketing campaigns across multiple channels.
    • Coordinate the production of marketing materials, ensuring they align with brand guidelines.
  2. Digital Marketing
    • Manage social media accounts and assist in the development of engaging content.
    • Monitor and analyze online presence, track key metrics, and provide regular reports.
  3. Conduct Pre-Screening Recruitment Activities
    • Perform clinical trial pre-screening phone calls using IRB approved scripts.
    • Database mining and chart review to match patients with potential appropriate trials.
    • Perform more in-depth pre-screening calls reviewing specific I/E, scheduling patients for in-person screens as appropriate.
  4. Oversee Recruitment Team
    • Management of up to 2 direct reports to include hiring, onboarding, training on performing clinical trial screening phone calls using IRB approved scripts.
    • Create metrics to include measurable outcomes on lead generation and conversion rates.
  5. Community Engagement
    • Facilitate the introduction of JEM physicians to area referring physicians to discuss clinical trial opportunities for area patients.
    • Facilitate outreach with the local area to organize events to promote pre-screening for research.
Qualifications
  • Customer Service/patient engagement experience.
  • Experience with medical terminology; understanding of medical history and conmeds in how it relates to protocol specific inclusion and exclusion criteria.
  • Proven experience in a marketing or coordination role.
  • Bilingual (Spanish) a plus.
  • GCP certification a plus.
  • Familiarity with digital marketing tools and social media platforms.
  • Experience working with Microsoft Word, Outlook, and Excel.
  • Previous clinical research coordinating experience a plus.
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