Enquiries Administrator

1 week ago

Nelson, New Zealand Te Whatu Ora - Health New Zealand Nelson Marlborough Full time

Te Whatu Ora Health New Zealand (Nelson Marlborough) formerly NMDHB
- Fixed term, part-time position working 30 hours a fortnight
- Do you have a passion for solving problems and helping people?
- Do you have excellent communication and customer service skills?
- Varied, challenging and interesting work

**Ngā mōhiohio e pā ana ki tēnei mahi (About this position)**

We are looking for an experienced administrator with excellent customer service skills to help staff our busy Enquiries Desk and Call Centre at Nelson Hospital.

You - ll be based at our Enquiries Desk working 8.00AM to 1.30PM, Monday, Wednesdays and Fridays. However, it will be important that you have the flexibility to work additional hours across the enquiries desk and call centre when covering staff leave and illness.

This diverse role would suit someone who enjoys helping people and the challenge of working under pressure while maintaining a calm and welcoming presence.

**Ko wai he kaitono tōtika? (Who is an appropriate applicant?)**

You will be the type of person who is always willing to go the extra mile to deliver excellent customer service. You will a clear and confident communicator and will manage the demands of the role by being highly organised and efficient.

Other key qualities for success in this role include:

- A professional and positive can-do attitude
- Well-presented, reliable and resilient
- Attention to detail
- Flexibility to provide relief cover, sometimes at short notice.- Te Whatu Ora staff must have completed their primary course of two NZ approved COVID-19 vaccinations._

**Ā mātou rōpū (About our team)**

Te Whatu Ora (Nelson Marlborough) is the main health provider for Te Tau Ihu, the top of the south. With nearly 3000 employees, we are Nelson and Marlborough - s largest employer, which means the opportunities here are endless. Our main locations are Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs, but we are spread across the region and service all parts of the community. Our work can be challenging, but we are up for it. We have a great team and we work hard to make a difference. We value integrity, innovation, respect and teamwork.

**Ētahi atu mōhiohio (More Information)**

**Ngā huanga o tēnei mahi (The benefits of this position)**

**Me pēhea ahau e tono ai? (How do I apply?)**

Ref: N23-345

Te Whatu Ora strongly endorses Te Tiriti o Waitangi.
- He waka eke noa. We are all in this together._

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