Customer Service
7 days ago
Are you a team player with previous shipping experience who can effectively communicate with people across all aspects of our business? We're looking for an experienced operator with a background in shipping or freight forwarding, to manage our VIP accounts.
Shipping is a fast paced environment so you need to be extremely well organised and be able to juggle many tasks simultaneously and meet deadlines. Oceanbridge competes in a highly competitive market so the desire to provide service above market expectations is essential. Being part of a small team also means you need to be self-motivated, highly productive and have a passion for what you do.
This is an exciting a varied hands on position. You'll be joining a company with a great reputation and supportive branch network. **Duties will include**:
- Entering and tracking milestones for orders and providing reports to customers
- Air and Sea - quoting, bookings and invoicing
- Liaising with trucking companies and arranging inland cartage
- Regularly communicating with your customers and assisting in all aspects of international freight including offsite customer visits as required
**Key Technical Skills**:
- Excellent written and verbal communication skills
- Strong time management skills and attention to detail
- Speed and accuracy in data entry (Cargowise experience preferred but not essential)
- Professional conduct and presentation
- 2+ years previous NZ freight industry experience and knowledge of international shipping and Incoterms is a must.
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