Medical Receptionist

6 days ago

North Shore, New Zealand Green Cross Health Full time

**Medical Receptionist - The Doctors Whangaparaoa**

The Doctors Whangaparaoa are seeking an experienced, efficient and enthusiastic medical receptionist to join our friendly and dynamic team.

We are a busy General Practice situated in Whangaparaoa caring for the health needs of our enrolled patients. We are committed to excellence in service provision and to providing equitable health care in line with our vision and values as well as obligations under Te Tiriti o Waitangi.

**This is a Permanent Part-Time position, working 21.5 hours across 3 days per week from Monday - Friday**

**As part of our Front-of-House team you should**:

- Be approachable
- Be confident
- Be empathetic, patient, and understanding
- Be able to work efficiently to assist our patients
- Have great attention to detail, even when under pressure
- Be a reliable team member.

The key tasks are:

- Be the first point of contact, greeting and providing excellent customer service to patients both face to face and over the phone.
- Providing patients with appropriate information.
- Booking appointments and processing payments.
- Accurately managing our patient database.
- Other general administrative duties Using Excel and Word

If you're ready to step into an exciting role where your customer service skills will shine, we want to hear from you.

Green Cross Health is one of New Zealand's leading primary health care organisations. We are united by our values, which are caring for the community, looking after each other, working together and doing the right thing. With over 3,000 employees around New Zealand, we are committed to providing the best support, care and advice to our communities. Be the welcoming face of our clinic and ensure our patients have a seamless experience from start to finish. Discover excellent perks and growth opportunities at Green Cross Health.

Applicants for this position will only be considered if they have NZ residency or a valid NZ work permit.

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