Customer Service Representative

2 days ago

Palmerston North, New Zealand OneStaff Full time

Our client is a key part of Palmerston North and is always finding ways to use the talents of the whole community while supporting and connecting everyone. They are future-focused and always looking for ways to enhance our natural environment.

**The role**

You will be joining a busy contact centre that provide high quality customer service to Palmerston North residents and wider districts when their council closes for the day. They operate between 6am-1pm so there is a variety of shifts available and will be asked for your preference when applying.

**Duties**:

- Adhering to phone practice requirements by completing administration and following up in an efficient, accurate and timely manner to resolve issues.
- Answering inbound calls from members of the public and providing accurate information.

**Requirements**:

- At least 2 years’ experience in customer service.
- Able to take initiative and have good time management skills.
- Must attend 4 weeks of training commencing May 6th, Monday-Thursday 8am-4pm.
- Pass a pre-employment drug test and MOJ background checks.

**Days and Hours**:
The client operates in a 24/7 environment and have a variety of shifts available across Monday-Sunday. You must be able to work at least 1 weekend day to be considered.

**Benefits**:

- 5-week annual leave and a community service day every year.
- Long service leave after qualifying periods.
- Permanent role commencing in May.
- Full training provided for successful applicants.

**We will only consider applicants residing in New Zealand with the correct residency/visa.**

If you are ready for the next step in your career with a progressive organization, please APPLY NOW or contact Gemma or Janaia at OneStaff for further information (063538002) - We would love to hear from you

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