Cleaning Supervisor

The Cleaning Supervisor is responsible for coordinating, supervising, and monitoring the cleaning team’s daily activities to ensure all client sites are maintained to the required hygiene and presentation standards. The role involves planning and organising staff rosters, conducting inspections, ensuring compliance with health and safety procedures, and training cleaning staff.

This is a full time role with a minimum of 30 hours per week gauranteed.

- Allocate daily cleaning tasks to staff and ensure all areas are cleaned according to company standards and client requirements.

- Prepare and manage staff rosters, including arranging cover for absences and prioritising workloads.

- Oversee the performance of cleaners, providing guidance, coaching, and on-the-job training where required.

- Monitor timekeeping, productivity, and adherence to company policies.

- Conduct regular inspections of client premises to ensure cleaning standards and specifications are consistently met.

- Identify areas requiring improvement and implement corrective actions.

- Maintain records of inspection reports, issues identified, and resolution steps taken.

- Ensure staff follow all workplace health and safety protocols, including safe use of chemicals and equipment.

- Conduct safety briefings and ensure all incidents or hazards are reported and documented.

- Ensure cleaning activities comply with contractual requirements and company quality assurance procedures.

- Monitor, order, and maintain stock levels of cleaning materials and supplies.

- Ensure all equipment is maintained, safe to use, and in good operating condition.

- Coordinate repairs or replacements of faulty equipment.

**Skills & Experience Required**.

- At least one year of experience in a customer service role(preferred).

- Strong communication and interpersonal skills for staff and client interactions.

- Ability to plan workloads, manage rosters, and coordinate staff.

- Knowledge of cleaning methods, chemicals, machinery, and safety procedures.

- Attention to detail and strong organisational skills.

- Ability to work independently and make operational decisions.

- Ability to perform cleaning tasks when required.

- Flexibility to work early mornings, evenings, or weekends depending on client requirements.

- Ability to train and support team members across multiple locations (if applicable).