Cafe Manager

3 days ago

Auckland City, New Zealand Chamroen Chuon (Sole trader) Full time

**Café Manager - Grab-and-Go Style Café**

Are you an experienced and hands-on hospitality professional looking to take charge of a fast-paced, grab-and-go style café? We are seeking a motivated Café Manager to lead our team and oversee the day-to-day running of our café, which specialises in fresh sandwiches, light meals, and quality beverages.

**About the Role**

As Café Manager, you will be responsible for managing all aspects of café operations, including staff supervision, customer service, stock control, and compliance with food safety and workplace standards. This is a hands-on leadership role that requires someone who thrives in a busy environment, can motivate a team, and has strong commercial awareness.

**Requirements**:

- At least 2 years of relevant work experience.
- At least a related NZ Register Diploma Level 5 qualification (e.g., business administration) may substitute for work experience. Overseas qualifications must be comparable to the New Zealand standard.

As Café Manager, you will:

- Plan, organise, and control the daily operations of the café.
- Design and update café menus, ensuring variety, quality, and alignment with customer demand.
- Set pricing for menu items, balancing cost, competition, and profitability.
- Develop and implement marketing and promotional strategies to attract new customers and increase sales.
- Manage stock levels, order supplies, and monitor inventory to minimise waste and maximise efficiency.
- Recruit, roster, train, and supervise staff to maintain excellent customer service standards.
- Ensure compliance with food safety, health, and workplace legislation.
- Implement operational procedures for food preparation, storage, and display.
- Deliver exceptional customer service and resolve customer complaints promptly.
- Maintain records of sales, wages, and stock, and prepare financial and operational reports for business owners.
- Oversee café security, staff performance, and asset protection.

**Other Details**
- This is a full-time, permanent position.
- Hourly wage ranges from $27 to $35, depending on skills and experience, with weekly payments.
- Holiday pay and sick leave will be provided in accordance with New Zealand law.
- Work location: 170 Great South Road, Greenlane, Auckland
- Opening hours: Monday to Friday, 5:00 am - 4:00 pm; Saturday, 6:30 am - 2:00 pm.
- Hours of work: Minimum 30 hours per week, up to a maximum of 48 hours, on a rostered basis across 5-6 days per week.

Please note: Applicants must hold NZ citizenship, residency, or a valid NZ work visa.

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