Night Manager

2 weeks ago

Christchurch, New Zealand UniLodge Full time

**Full Time opportunity**:

- **Supportive team environment**:

- **Immediate Start**

We are seeking a Night Manager to join the covering a portfolio of our UniLodge properties in Christchurch, New Zealand. You will be responsible for all overnight operations ensuring residents receive a consistently exceptional experience. You shall be performing various administrative and support services and fostering a safe, secure and healthy living environment.

**About the role**:

- Rotating Roster: 40 hours per week across 5 out of 7 day roster
- Manage, record and promptly resolve issues or emergencies that arise while on duty
- Represent as after-hours management, taking full responsibility of the building operations
- Act as a “Mentor” to residents and form a friendly and open point of contact for assistance, information and welfare
- Assist with after-hours check in’s & customer service enquiries
- Maintaining a full and detailed log of all incidents and call-outs throughout each shift
- Complete all back or front-office duties as handed over by day team
- Perform perimeter checks, manage in-house quiet hours, attend to emergencies and lockouts
- Respond to student incidents over the shift

**To be great in this role you will**:

- Experience in providing hands on operational security and incident management in a residential setting
- Previous Front Office experience in a Supervisor or Manager position within a student accommodation or hotel environment
- You love living nocturnally and thrive off working a night-time roster
- Highly developed interpersonal skills with the ability to problem-solve and manage conflict
- A focus on service and quality with the passion to deliver outstanding experiences
- Police Vetting Check (must be willing to obtain)

**Why work for us?**

UniLodge is the leading provider of student accommodation in Aotearoa and Australia. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; it’s a very exciting time to join the UniLodge team

We are ambitious, progressive, and passionate about our mission. Across our business we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are our greatest asset, and we go the extra mile to invest in you and make your career as rewarding as possible. We offer a range of employee benefits covering multifaceted learning and development programs, career progression opportunities, various leave options, mental health & wellbeing programs, Employee Assistance Program (EAP), rewards & recognition, and the list goes on.

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