Assistant Store Manager

1 week ago

New Zealand BOTTLE BOX HOLDINGS LIMITED Full time

We are looking for two (2) Assistant Store Managers to join our busy Food Hut outlet in Otahuhu, Auckland.

This business is open 7 days a week and the role requires working a variable roster, including night and weekend work.

**About the role - Assistant Store Manager**
This is an opportunity to contribute to a dynamic, and friendly team where excellence, success and people are valued and rewarded. The job involves having the capability to work with and lead a diverse, small team
on a variety of tasks throughout the day. You will use your management skills and retail experience to support the Store Manager in monitoring the operations and processes of the outlet.

**Your duties will include but not limited to**:

- Lead the team and ensure an exceptionally high level of customer service during the shift.
- Assist the Manager in purchasing as per requirement and following the budget.
- Maintain records of stock levels and financial transactions during the shift.
- Connect with customers and taking random customer feedback to assess their satisfaction regarding customer-service.
- Respond to customersinquiries and complaints about goods and services.
- Assist the Manager with the smooth implementation of policies and procedures.
- Create rosters and maintain the quality of services and products.
- Assistant Managers run shifts when the Store Manager is not on the premises.
- Ensure compliance of health and safety regulations.

**Qualification, Experience and Personal attributes required**
- A level 2 or 3 qualifications will be an advantage.
- 1-year experience in retail, hospitality or any related is a plus.
- Friendly, Passionate, People-Person.
- Someone that has the motivation to achieve and improve continuously.
- Hardworking and reliable person with great attention to detail.
- A passion for providing excellent customer service and always putting the customer first.
- Great communication skills.
- A positive attitude with the ability to problem solve. Pay &Benefits
- Hourly rate starts ranges between $29.66 and $35 for full-time, permanent roles with a minimum of 30 hours guaranteed.
- Great opportunity for growth.
- Work on weekends is available.

Please upload your cover letter and an up-to-date CV or Resume.

We look forward to hearing from you.

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