Ict Contracts and Vendor Manager

7 days ago

Auckland City, New Zealand KiwiRail Full time

Align with KiwiRail’s digital goals
- Primary point of contact Permanent, Auckland based

**What you’ll do**

The Information and Communication Technology Group (ICT) provides a wide range of ICT planning, implementation, operation and support services as a shared service to the KiwiRail Group. As our primary liaison between the Digital and ICT business group and its technology service provides, you’ll be key to the success of KiwiRail’s ICT function, working closely with ICT leadership to support digital innovation, manage risks and optimise vendor performance.

Within your areas of responsibility, you will be required to:

- Develop and sustain effective ICT vendor partnerships
- Review vendor performance against SLAs, KPIs and cybersecurity standards
- Manage CAPEX and OPEX budgets, provide financial analysis, forecasting and cost-saving opportunities
- Collaborate with Corporate Procurement to negotiate and executive ICT-specific contracts
- Conduct risk assessments with a focus on cybersecurity, data protection and service continuity
- Identify and source new digital solutions and secure new digital partners that support digital transformation

**What you’ll need**

A critical skillset for this role is your aptitude for analysing contracts and vendor performance data to enable informed decisions to be made. You’ll have a strength in understanding budgeting, cost analysis and financial management as it pertains to ICT expenditure.

As well, you’ll have ten plus years’ experience in ICT services, preferably within freight or logistics. You’ll also bring:

- Demonstrated experience and ability working at management level and Executive teams
- Well-developed influencing skills and ability to challenge the status quo
- Successful vendor service delivery management with associated assurance and cost optimisation
- Contract management in a large, complex vendor/partner landscape
- Previous ICT Service Delivery, Operational ICT Management experience is desirable

Your strong customer service ethic and ability to effectively build positive, constructive relationships with a commercial mindset, will set you up for success in this role.

**What you’ll get**
- Competitive salary plus 4% KiwiSaver employer contribution
- Extensive support and development
- Access to discounted travel, health insurance & holiday houses across NZ as part of the Staff Welfare Trust
- A strong Zero Harm policy to keep you safe

If life’s a journey, KiwiRail is a great way of keeping your career moving through it. Ours is a fast-paced, inspiring, and truly customer-focused culture - where your career will connect you to real opportunities, while balancing work and whānau life.

**We’re going places. Are you?**

**Applications close 20 November 2024

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