Workforce Rosterer

2 days ago

Auckland City, New Zealand Wilson Group Full time

Workforce Rosterer - National Service Centre- **Date**:4 Dec 2025- **Location**:Auckland, Auckland, NZ- **Custom Field 1**:First Security Guards Services LtdWorkforce Rosterer - National Service Centre
- Kia haumaru ai taatou katoa

We’re FIRST Security, one of New Zealand’s market leaders in security.

We are seeking a Work Force Rosterer to join our team based in Mount Wellington.

This role is pivotal in the success of our business, and the ongoing engagement of our workforce.

**About the role**:

- Full-time, 40 hours per week (Monday to Sunday rostered).
- Shifts will vary, typically starting between 0600 and 1500.
- $27.80ph Starting Rate
- You will have a full understanding of your client’s needs, plan, forecast and schedule the workforce to meet these.
- You will support the field staff with availability and leave requests, ensuring they are documented, approved and actioned.
- You will find solutions for absenteeism to ensure all work force requests are covered.
- You will look for efficiencies within the rosters to maximise profitability, while minimising health and safety risks.
- You will report any performance issues to the operations team and support a positive outcome where applicable.
- You will work with Deputy (Rostering System) and Office365 Suits and your skills within Excel will be on show daily
- **About you**:
Previous rostering experience within a high volume environment advantageous.
- Have high attention to details and must have an excellent command of the English language, both oral and written
- An understanding of Employment Relations and Holiday Acts advantageous.
- Self-starter who can take ownership of problems and strives to present solutions.
- Naturally friendly and professional on the phone, with the ability to create relationships quickly. You are rostering people’s lives
- Experience working in a fast-paced environment while achieving high standards.
Further benefits**:

- Full access to First Security’s ‘Perks’ program with extensive discounts across a wide range of retailers, petrol and grocery.
- Strong company focus on training and development - How can we help you grow?
- Ongoing support, Welfare checks and a positive culture on Health and Safety to ensure you and your team go home to your Whanau.
- Full Access to EAP and Support services, including confidential counselling and financial budgeting services for both yourself and your family.

If this sounds like a role you'd be interested in - APPLY NOW

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