System Engineer

2 weeks ago


Auckland City, New Zealand ANZ Banking Group Full time

About the role Provide 3rd level technical support for ANZ’s Windows server infrastructure. Work to transform the infrastructure through adoption of new technologies and methodologies. Work with the latest tooling. Significant training opportunities to learn the Microsoft product stack; attain and maintain industry certifications. Work as part of a team who build, maintain, support and lifecycle one of New Zealand’s largest Windows server deployments. **In this role, you will have the opportunity to**: Resolution of incidents relating to Windows servers and related technologies. Planning and execution of low-impact platform maintenance including security patching. Reduction of high severity incidents though well planned change management. Reduction of recurring incidents through prioritised problem management. Ensuring compliance to ANZ security and operational standards. Improving the success of GWPM through successful ownership of patching and management tool updates. Extended support to the other teams as required (including project deployment, engineering, design and architecture). Other ad-hoc support required of a L3 Wintel support team. Opportunity to upskill and learn as we adopt new technologies and processes What will you bring? We are looking for a senior Wintel Engineer with experience in providing technical support and thought leadership. You will ideally have experience in an enterprise scale organisation and preferably within a Banking or finance environment Certification - MCSA, MCSE ITIL qualification. Strong automation and scripting experience (Powershell, System Centre Orchestrator, Chef) Knowledge and senior experience maintaining large-scale best-practice platform configurations. Strong communication skills (verbal & written). Sound problem solving and analytical skills. Ability to cover Lead Engineer functions delegated during absences (stakeholder management, reporting, etc). Ability to deliver outcomes and meet targets in a technically competitive environment. Experience in disaster recovery procedures and testing at an enterprise level. Experience as a technical support resource in a large enterprise environment ( >1,000 servers). So, why join us? Our purpose is to shape a world where people and communities thrive. That’s why we strive to create a balanced, sustainable economy in which everyone can take part and build a better life. By helping people make the most of what they have, we transform ideas, hard work and ambition into reality. The ANZ values are the foundation of how we work and support our customers. We work flexibly at ANZ. Talk to us about how this role could be flexible for you.


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