Manager Regulatory Advice Service

**Job Title**: Manager Regulatory Advice Service
**Role type**: Permanent, full-time
**Location**: Wellington
**Salary band & range**: General Salary Range B: $136,214 to $170,000 depending on skills and experience
Kōrero mō te Tūranga - About the Role
As Manager Regulatory Advice Service, your overarching responsibility will be to lead, develop, and manage our Regulatory Advice Service. This is a highly visible business customer facing team.
You will be working with external customers & stakeholders, across MPI, the public sector with the overgoal goal of providing efficient and accurate regulatory advice to businesses, particularly to small and medium businesses.
The team you lead supports New Zealand exporters, importers, and domestic food businesses to grow by providing tailored advice, self-service options, and supporting them in navigating complex regulatory environments. The team which advises importers and domestic food business is a newly established team so you will have the opportunity to build this function.
**Your key responsibilities will include**:

- Leading the team that;
- Advise exporters, importers, and domestic food businesses to better understand regulatory requirements, constraints, and options
- Develop and publish business regulatory guidance
- Make regulatory information easier to find, use and understand
- Support the identification of trends, issues, patterns and pain points for sectors and businesses through the analysis of data and information
- Support cross-agency and All of Government initiatives to grow primary sector value
- Leading and managing the Regulatory Advice Service to deliver strategy, business plans, and agreed outcomes by setting clearly defined performance outcomes and creating an environment that enables and reinforces high performance
- Providing business leadership in the development and use of processes and supporting data tools used to capture engagement with businesses
- Developing systems and processes to support the delivery of work including the capture and reuse of knowledge, channels, and processes across MPI
- Measure the impact RAS is having both internally and externally and use this to drive the future work programme

Mōu - About You
To be successful in this role, you will be an experienced people leader with strong operational management experience, and will be confident leading a business facing regulatory advice service. You could be working for the public sector leading stakeholder engagement or advisory service.
Ideally, your experience will include primary sector stakeholder engagement, operations management, process improvement, with extensive experience working with business customers, identifying and meeting their needs while managing expectations. You also would have an understanding of of primary sector legislative frameworks and Government agencies.
As such, you will have excellent communication and listening skills and be able to understand technical issues objectively, consider a range of options, and translate this into simple, easily understandable information.
**More specifically, your experience may include**:

- Primary sector production or processing business or the MPI environment
- A good understanding of how a Government agency functions and its strategies
- Knowledge about how organisations work - including the ingredients that drive strong customer focussed performance.
- The ability to establish and maintain effective working relationships with a wide variety of people, including demonstrated success working across business groups in a collaborative manner using effective influencing skills.
- Conceptual and analytical skills and systems thinking ability, and able to deal comfortably with ambiguity and complexity.

Mō te Manatū Ahu Matua - About MPI
Our role includes seizing export opportunities for our food and fibre sector, improving sector productivity, ensuring the food we produce is safe, increasing sustainable resource use, and protecting New Zealand from biological risk.
To find out more about the Ministry and what we do please click here.
Ngā hua o te mahi i te Manatū Ahu Matua - Benefits of working at MPI
- Additional MPI leave days
- Annual Wellness payment
- Bi-annual paid eye test and contribution to the costs of corrective lenses/frames
- Access to free professional confidential counselling

Wā Mahi Ngāwari - Flexible Working
We support flexible working arrangements and are happy to discuss these options with you.
Kua rite koe mō tēnei mahi whaitake? - Are you ready to make a difference?
We are committed to being a good partner under Te Tiriti o Waitangi which includes working closely with iwi, hapū, whānau and hāpori.
In your cover letter we'd like to know about you, your values; your interest and motivations for this role; the abilities, strengths, personal attributes and diverse perspectives you will bring to the role and this organisation, which may have also been gained outside of the wo