Store Manager
1 week ago
Store Manager
We are seeking an experienced, enthusiastic, and confident person who shows initiative with a history of great customer service to join our staff. You will be responsible for leading a store team in ensuring the efficient running of the bottle store, whilst meeting employee, customer, and outlet expectations. We are offering a competitive pay rate based on your experience.
Hours of work - 30 hours per week
Payrate - $23-24 per hour
**Duties and Responsibilities**:
This role includes but is not limited to:
- Develop all business strategies to raise our customers pool, expand store traffic and optimize profitability
- Monitor day-to-day store operations
- Market merchandise by studying advertising, sales promotion, and display analyzing operating
- Formulate marketing and pricing policies by reviewing merchandising ac determining additional needed sales p authorizing clearance studying trends
- Determine marketing strategy changes by reviewing operating and financial statements
- Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
- Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
- Respond to customer complaints and concerns in a professional manner
- Maximise profitability and setting/meeting sales targets, including Motivate the sales team to meet sales objectives by training and mentoring staff
- Control and determine all level of stock and inventory and new items, and control quality assurance of merchandise on a regular basis
- Maintain operations for records of inventories and financial histories
- Achieve financial objectives by preparing an annual scheduling expe analyzing v initiating corrective actions
- Hire, train, and oversee new staff
- Ensure the store complies with outlined safety policies and procedures, as well as state and local health regulations
**Requirements of the position**:
- Minimum fouryears of management experience in business
- Able to work late in the evening and do the closing of the business
- Able to work weekends, public holidays and split shifts
- You preferably have a Duty Managers Certificate or LCQ Certificate
- Strictly enforce Sale and Supply of Alcohol Act 2012
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