Onsite Event Coordinator

Hi, we're Fever
We're excited you are checking out this job offer.

We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.**

How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.

Sounds amazing, right?

**What is Candlelight?**:

- Candlelight concerts are a unique musical and sensory experience created by the beautiful ambience of candlelight.
- Our concerts highlight talent from upcoming artists to professional musicians and allow you to enjoy some of the most famous works of classical music in a completely new way and in various, spectacular locations.
- Candlelight is now expanding beyond classical music into other genres that fit well within the experience such as jazz, soul, flamenco, opera, and more

Responsibilities will include:
**_ Pre/Post Production_**
- Coordinating the operations and logistics of each event in your City including transportation of equipment to and from the venue
- Creating schedules and advancing key documents to all suppliers and venues staff
- Booking and training staff for all events through our agency staffing partner
- Attending weekly project updates with the Project Manager and Associate Producer to review, action and implement important production details, event reviews and policy procedures
- Overseeing inventory for storage solutions
- Ensuring Event and Incident Report forms are filled in (or ensuring the onsite EM has done so)
- Occasionally assist with evaluating and executing walk-throughs of potential venues (additional hours given)

**_Onsite_**
- Managing scheduled event timings as the main POC onsite
- Implementing new or amended production details, company policies and procedures
- Dealing with customer queries and complaints
- Filling in Event / Incident Report forms
- Encouraging high performance and implementing improvements with in your team
- Providing photographs and feedback after each event to your Project Manager
- Representing both the Fever and Candlelight brand fully through professional communication and management; acting as the main customer service representative at every event

**Preferred Qualifications**
- Previous event coordination experience, preferably music-related
- Excellent face-to-face communication skills
- Highly organized and efficient. Time management skills are key.
- Leadership skills and experience managing small teams
- The role involves travel and a driver's license is essential.
- Willing to learn from mistakes and give feedback on ways of improving the Candlelight experience
- Collaborative approach and willing to get hands dirty and work on all required events tasks
- Fluent English speaker
- Strong academic and classical music background are a plus

The role is based in **Auckland.**

Thank you for considering joining Fever. We cannot wait to learn more about you

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.