Operations Manager Attendant, Parking, Fleet Vehicles and Security Services

**Operations Manager Attendant, Parking, Fleet Vehicles and Security Services**

**Job Number**:WAI28807**- Waikato Hospital, Hamilton
- Full time, Permanent on site role.
- Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the Role**
- Due to retirement an exciting front line Waikato District wide Operations Manager position is available. This position supports clinical frontline clinical delivery. Most services within this portfolio provides 24/7 services across multiple sites within Waikato District.
- The key functions of this role are:

- Provide operational leadership and accountable for all aspect of Attendants, Security, Parking and Fleet Services
- Support clinical services to deliver patient centred and most optimal clinical outcomes
- Support and assist Clinical Services meeting Health targets
- Deliver the most effective and efficient services within the allocated budget
- Represent Clinical and Operations directorate and engage positively with the service users
- Subject matter advisor and updated intelligence for matters relating the Attendants, Security, Parking or Fleet.
- Be an effective team player with the directorate and for Te Whatu’s teams of teams.

**About the Service**
- The position reports to the Operational Director, and is a key member of the Operational and Clinical Support directorate. Operational and Clinical Support Services provides district wide clinical and operational support to services within Te Whatu Ora - Waikato District.
- The Attendant, Parking, Security and Fleet Management services are 24/7 frontline services and key support services for clinical delivery and patient care. There are 3 team leaders and support staff reporting to this position and indirect report of 130 attendants and 4 attendant coordinators, 5 security coordinators and and 60 contracted security and parking staff plus 3 fleet administration staff managing up to 560 fleet vehicles across the district.

**About you**
- To be successful in this challenging and complex role you need the following:

- Honed interpersonal and networking skills
- Can do attitude and act like a business owner
- Good sense of humour, attention to details but not sweat the small stuff
- Highly organised and unafraid to challenge status quo
- Experience and skills:

- 5 to 7 years’ experience in operational and strategic leadership in a complex organisation, preferably in the Healthcare sector.
- Extensive experience in building and sustaining collaborative working relationships in a high pressure environment to enable effective change management.
- Demonstrated ability and experience in leading change management.
- Highly developed communication and interpersonal skills, including the capacity to negotiate, resolve conflict and positively influence and motivate others
- Experience of leading multi-disciplinary teams
- Experience in managing projects across complex stakeholder groups
- Be proficient at monthly and incident report writing
- Experience in Security Services management
- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

**Working for Health New Zealand**
- Health New Zealand | Te Whatu Ora is ‘the weaving of wellness’. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.
- Our people are at the heart of everything we do. Health New Zealand is committed to being a good employer and honouring our equal employment opportunity obligations.

**Our commitment to equity, diversity and inclusion**

**Click here** **to view the position description**

**How to Apply