Oracle Field Service Cloud Solution Architect

**About Capgemini**

Capgemini is one of the world's foremost providers of consulting, technology, outsourcing services, and local professional services. Present in over 40 countries with more than 200,000 people, the Capgemini Group helps its clients transform to improve their performance and competitive positioning.

** This role requires you to have current work rights in New Zealand.

**About the Team**

We allocate enough time to develop new and relevant Oracle skills by providing access to Oracle learning portals and materials. We challenge all our Oracle resources to achieve and maintain Oracle certifications. In addition, we encourage our resources to grow more broadly by undertaking training and certifications in disciplines such as Core Consulting, SAFe Agile, DevOps and Project Management. This gives us the required expertise that our clients expect from us. We also encourage people to document the work achieved in their previous projects, provide feedback on the challenges they faced and present it to the team. We believe it makes everyone grow.

Our Oracle team focuses on individuals flourishing, so we organize monthly practice and capability catch-ups where we share information, experiences and celebrate successes.

We are looking for a talented, motivated, enthusiastic **Oracle Field Service Cloud Solution Architect**to join a high performing team.
- Demonstrable team spirit: a willingness to collaborate, learn and teach others
- Self-motivated and passionate about Oracle cloud offerings

**What you'll do?**
- Configure outbound from Oracle field service cloud to external systems, as part of which the payloads would need to be configured that will be understood by the middleware
- Work with the middleware teams and assist with web service creation using the OFSC API framework

**What you'll bring?**

**_Technical Skills - _**
- Experienced in designing/architecting/implementing multiple Oracle Field Service Cloud projects
- Hands-on experience in configuring following Oracle Field Service Cloud modules/functionalities based on customer requirements
- Resource - Resources, work zone, work skill, location, calendar
- Capacity/Quota module
- Outbound configuration - notification triggers/message scenarios
- Routing - Routing plans, filters, optimization filters
- Collaboration module
- Communication module
- Mobility module
- Core Manage module
- Business Rules
- Statistical Parameters
- Integration with Oracle Sales/Service Cloud and Oracle EBS/Fusion Cloud

**General Skills**
- Customize Manage and mobility screens based on customer requirements to introduce new functionalities to existing screens or create new screens altogether and tie them up to display profiles.
- Work with presales consultants to design and build demos and proposals, encompassing all the modules of Oracle field service cloud
- Create functional and technical design documents for oracle field service cloud implementations
- Work with Oracle through service requests for any TOA product specific issues encountered during the course of the projectManage a small team of solution developers, integration developers, testers as part of the project implementation

**What we can offer you?**
- Working at Capgemini you'll find the rewards are more than just financial. Not only will you work alongside inspiring colleagues with a world of experience, but you will also have access to great benefits including, salary continuance insurance, paid parental leave, education assistance, the ability to purchase additional leave, as well as discounts on entertainment, financial and well-being services, travel, and shopping.

**Information Security and Compliance**

Capgemini Australia has developed and manages, process orientated Management Systems compliant to the requirements of ISO9001, ISO27001 and ISO14001. We are committed to delivering secure solutions and services through state-of-the-art processes and continual improvement frameworks in line with industry best practices as well as contractual, statutory, and regulatory requirements. We strive to ensure you feel respected, informed and valued through our recruitment process. If your experience falls short of this, we welcome your suggestions for improvement via our Contact Us page on our website.

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